Starbucks - Reno - Photo album

Staff were borderline rude which was quite shocking. Never been inside a starbucks with rude staff before. Prepared drink wrong and rolled their eyes when I returned it to be fixed. Would stay far away from this location - or fire the current batch of young ladies and start fresh.

I'm sorry but I tried calling about a previous conversation I was having with the manager who was going to get back with me but hasn't and the employee who answered was extremely rude. First time I called today I heard the employee in the background say to hang up on me. Then I called back and she w

Consistently horrible at this location. If you go inside when the drive-thru is five miles long, good luck getting an order. I just walked out, unfortunately. There were six-seven people behind the counter this morning at 0930 and received a superficial “we will be with you shortly.” One person

My experience is always wonderful, if you're in the neighborhood swing by and ask for Anna she's the sweetest barista I've ever had. Thank you Anna for being so kind and making your customers smile.

First off, the guy that took my order was short with me. I proceeded to order a chestnut Praline decaf and got to work just to realize they forgot the whip cream and the flavoring. I paid approximately 5 dollars for a cup of coffee with some cream that was supposed to be a flavorful Christmas drink.

I hate to leave a bad review anywhere but especially Starbucks because it’s usually my favorite. But it’s been months of bad service, wrong orders, slowness. Most recently what really upset me was i ordered a medicine ball, asked for extra peppermint syrup (not really knowing the drink just tried it

The store was very clean and all four staff members on were very happy and helpful greeting us all with their beautiful smiles. Our drinks were made fresh cold and correct . The staff went above and beyond to make sure we didn't need anything the entire time we were there checking on us often and al

It's terrible that this is the Starbucks that's closest to my house. Time and time again I think they won't mess it up this time, I don't want to drive the extra 5 minutes... and every time they assure me that 5 minutes would have saved me a messed up order. This place is so bad it's hard to believe