Chipotle Mexican Grill - Reno - Photo album

Had a paper sign on a chair stating you were unable to order via the in-person line. They were only accepting customers who had online orders, at 9:22 PM, when the stated hours are closed at 10:00 PM. This is a very poor thing to do to a family including children who just finished an 6 hour drive to

Food items were cold. It took about it 20 minutes to order my food even though only One costumer was ahead. No steak available; only online. The young employees were definitely struggling with orders, both making them and behind register. I couldn’t hear the worker at all behind register. I feel b

If I can give no star, I will. The cashier at this location who is w, tall, and college age guy is the most entitled and rudest person I've ever met in my life. I couldn't believe Chipotle hires people like this. Very disappointed, and will not go back again! I own Chipotle stock, now am thinkin

Worst chipotle I’ve ever experienced (and I’ve been to a lot ). Very very slow . At 8pm we waited in line for 30 minutes and there were only 4 people ahead of us. While there were three employees , only one was working the line and didn’t seem to know how to make anything. No chips , quesadilla pr

Absolutely horrible our order was wrong and my rice was not even COOKED. On top of that in the tacos which we didn’t order, there was these weird unidentifiable objects in the chicken! Garbage, worst chipotle I’ve ever been to.

I had the “steak salad” a few days ago. A tablespoon of guacamole salad topping costs $2.50.. The steak pieces were loaded with chewey fat and connective tissue. I had to discard about 9 pieces (note: the salad only had about 12 pieces to begin with). The overall price was over $13 dollars. This p

There was a full bai leaf in my burrito and when I tried to talk to someone about it I was ignored. First experience with chipotle and I will not be eating there again

Went again today at this Chipotle on (Feb 13th) food was disgusting. Very disappointed thought they do better this time after going there 3 months ago today is even worse. Smh never going back!! Can you believe they were out of lettuce and still served dried old beans to people. 🤦☠️