Kyla Mendez
Potbelly either raised their standards or the employee that helped me just did a really good job. Always love the hot peppers too and bought a jar on my way out. Was a delicious meal before my shift! Definitely will be back.
Tetyana M.
Always the best sandwiches and service!! Gotta get their signature peppers on your sub- very spicy but so good. I wish there was more locations around.
Susan Miller
I love this place and usually have no issues. Tonight I got the wrong order even though it had my name on it and didn't realize it until I got home. What I ordered was a "wreck"-turkey, roast beef , salami, Swiss, tomato, mayo and seasoning, etc. what I received was plain turkey, seasoning, no cheese or condiments with dry bread. I could only call for any order issues and when I did the phone rang several times and no answer. This is after I worked a 12 hour work shift so I was too tired to go back.
Jimmy
Very good sandwich shop, with cookies and shakes. Hot peppers are my favorite.
Pappy Hartho
OH BOY. DON'T EVEN GET ME STARTED.
TOO LATE I'VE ALREADY BEGUN.
This place. No sandwich shop pulls my heart strings like this one. I've been all over the US. I've been to cute little deli style sandwich shops and cafes. I've been to Quiznos. I've been to Subway and Jersey Mike's and Jimmy John's.
I don't know about the other locations but I freaking love this Renton location. Never a bad experience. Not too fancy, and not too boring. Priced just right.
The meatball sub is my go to. Add some hot peppers and the sandwich bites back.
I LOVE YOU, STAFF OF RENTON POTBELLY
Andre Bohall (The PNW Team)
Let’s start with the good! Food was excellent. I enjoyed a half Turkey Breast sandwich with all the fixin’s as well as a half Mediterranean salad with Balsamic Vinaigrette- again excellent.
The reason for the loss of two stars- the process of ordering and the customer service.
It wasn’t clear when it was my turn to order and the woman behind the counter seemed bothered. She asked for my order, then I moved down the line and the second person asked me the exact same thing the first person did about my order. Then when it was time to pay, the person who originally took my order but didn’t actually take my orderwas ringing me up, but it wasn’t clear she was doing so, so I did this awkward half stand between the two registers. Lol. Then she handed me a bad with only the sand which in it and said the salad would be done soon. It was finished shortly after and they handed me the salad, fork, and cup of dressing. So I took it and put it in the bag they had already handed me while I was still standing at the register. Haha!
Overall the people working just seemed not to want to be there.
Isabella Ratnikov
I’ve been to this location three times and it’s always a horrible experience. The employees are so rude and one of them always had rude smart answer remarks. Im super polite and respectful so there’s no reason to treat PAYING CUSTOMERS like that. The employees can’t be bothered with extras like soup or adding something cause they visibly get upset. Sandwiches are great but the employees are rude. Quit if you don’t want to be there
Narine Harut
It was my first time at this restaurant, because of COVID everything is different now, so I ordered by phone and came to pick up my order, great customer service, very fast, and easy, food was delicious, great sandwiches, definitely will be back, highly recommended.
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