I ordered my usual (stuffed crust with sausage and olives) on for carry out and for the first time at this location, they got it wrong. It was a pan crust pizza with correct toppings. I was very surprised. This location does a very good job and I've never had a problem. I took my pizza back and informed them of the error. They remade my pizza for free and let me keep the incorrect one! I am very impressed with how the situation was handled. I was expecting a credit to my account or something, not a free pizza. Thank you, Richard! They extremely busy tonight but still took the time to fix mistakes!
So I ordered a pizza today online. Seconds after ordering I get a call from pizza hut. The girl tells me who she is and says our delivery driver had to leave unexpectedly due to a family emergency. And says can you come get your pizza for a discounted rate. First off I hope and pray the drivers family and close friends are ok and in good health. Secondly I did not need a discount as I understand that things happen unexpectedly in life. Thirdly thank you for the call and the discount. I was totally fine with picking up my food.
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