I understand everyone is short staffed out there. I understand some are dealing with a staff that maybe completely brand new without training. But there was pretty much nothing right with my order. Burnt hash browns, a heart donut instead of assorted mini, TWO muffins instead of one and I’m pretty s
Donuts and coffee were good. Didn't look in advance but there isn't much seating which wasn't great for us. Ordered half a dozen donuts and the sign said they were $6.25. When asked why our total was more than expected the cashier said the computer says $7.99 and that the sign must be old. After a s
Like someone else below me said, they don’t know how to make frozen coffee. I live only a few blocks from this location so I’ve tried it a few times and every time it’s the same bitter coffee taste. I’ve tried a few different flavors but can’t taste the flavor over the bitterness. So disgusting I ha
I pre-orderd 5 dozen donuts and 2 coffee caddies by phone for my son's birthday party and had a fantastic experience. Not only did they allow me to reschedule the order last minute when the birthday boy got sick and had to cancel his initial plans, but the morning of the party when I was frazzled an
Drive-through is terrible here. Service inside is fine when it’s actually open - which you don’t usually know until you park and walk up to the door, then see the tiny sign that says “Lobby Closed”. Manager is not helpful resolving order issues.
Bloomington location is much better in every aspect -
I don't like to post bad reviews but sadly this just happened to me.
I want it to get a drink and a few donuts but since is drive thru only I couldn't because I don't drive. I walked to the window ready to place my order the guy that was inside gesture a car only I say I don't have one he didn't bot
Coffee was good and everything was quickly made in the drive thru. Just wished they didn’t toss the hash browns in the bag for it to come out like this and it was placed under my sandwich, so it was all squished. ):
Terrible customer service. I stood in there without being greeted asked what I wanted or without someone saying they would be right with me. Three different employees in close proximity saw that I was standing there waiting to order. I'm a general manager and a customer service job so I understand b
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