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Sluurpy > Restaurants in Richmond > Dairy Queen

Dairy Queen - Richmond - Photo album

I would of gave zero stars but I had to at least put one unfortunately. I went to get a simple biscuit. Not only was the food super expensive but the bacon was burnt. I asked for crispy.. not burnt! The GM was rude! He cussed me out, told me I HAD to go to my car, flipped me off and told me not to
I have never had a good experience here since I moved here. I’ve gone probably 8 times in two months. Once, after a 20 minute wait from ordering, I got cold food. Every other time, they’re either out of all chicken and fries, another time, not taking card, another time, just let us flat out know we’
Waited in drive thru 20 min. There was one car ahead of us. Got 2 cheeseburgers. They were cold. Called and told them. Took those two back and they gave us two more. Bottom bun was warm too was cold. Cheese not melted and the buns left a funny taste. Sorry won't go to this one again.
Came here 2 nights I a row for them to have nothing I ordered. No milkshakes, the milkshake machine was still broken, no napkins, 2 separate orders bagged into one (I still don't know what that's about) and some snot nose kids who were as rude as they could be. I understand they sont wanna work. No
I placed an ice cream cake order with little hopes it would look good because it's not a decorating place understood. Also the theme is frogs and mushrooms for a teenage boy so I was afraid it would look super girly and for a small a child. My husband picked the cake and we are all so impressed!! Th
The food was good. The staff was nice and didn't have to wait long for our order. Only complaint, it was just as hot inside the lobby as it was outside.
I had a mobile order with specific instructions like no gravy, with Ketchup and received gravy. However, Workers were very nice. Just don’t go thru the drive thru when you have a mobile order !!
Incredibly rude. They were exasperated we took our time to order, by that I mean 60 seconds. We had 3 kids with us and even they picked up on the passive aggressive rudeness exhibited by the employee. My husband was shocked by the obvious disrespect so he went in to speak to the manager- but HE WAS
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