James in specific was extremely rude, sarcastic and over all completely irrogant. This is not my first experience with his unprofessionalism, but it will however be my last. There are to many Dunkin donuts around the corner to settle for such bad customer service. Which many customers would agree. (
Dunkins is dunkins, some of them, the staff is polite and others are not and I won't go back to that one
Medium black iced coffee in the drive thru! Great service and quick tooooo
This location and their 7 others is the most horrible in the state. Owners reward lying cheating stealing individuals with management jobs. The honest hard working employees get used abused an thrown out to satisfy there own pockets. The coffee is always make wrong and food is cold.
Worst Dunkin location in possibly the entire state. Go further down the road over the bridge towards downtown Rochester. Just over the bridge on the left there's a way better one
Every time there’s an issue yet I keep coming back bc it’s in a convenient location. No more. Just sat in line for 17 minutes (4 cars in front of me) for them to tell me they didn’t have any cold brew… coffee. How do you run out of coffee? 10am on a Sunday. The one thing I wanted. So I had to wait l
Too expensive and donuts go bad too quick. Market basket has much better donuts and dont go bad over night
The girl workin the drive thru was the rudest I’ve ever experienced at dunks. When ordering she was impatient and talked over us, then when I get to the window and ask if she used decaf (I can’t have caffeine) she literally ignored me!! Just shoved the iced coffee with no sticker to say what it is,
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