Firehouse Subs - Rockwall - Photo album

Way too overpriced for NOT getting items ordered!!! Ordered steak and cheese received with no cheese! $11 for the sorry excuse of a sub pictured below. Drink ordered not received and other order did not receive chips. All that had to be purchased separately by the way! Such a horrible first ti

Just picked up our family order... Missing a drink and chips off one order. And then the apple juice and chips off my kids order. 😒 My sandwich didn't have extra cheese on it and none of the sauce I asked for. When I walked in the guys just kinda pointed to where I was supposed to pick up my order.

If I could give them -5 stars I would. I went there two different times within months of each other and HAIR was in my food. The first time I told them about the hair they said 'grossss' and I asked why don't you guys wear hair nets the young lady said she was never told to wear one. The team cou

Ordered today a couple hours ahead of time, pick up our sandwiches, get home, and they're totally cold and soggy like they were made at the time of the order vs. the time of pickup. On top of it, the steak sandwiches we ordered only had about 1/2 the meat as the last time we ordered. Plus, they fo

Giving it a 3 star because this is the first firehouse subs I have walked into and not recieved the "Welcome to firehouse" greeting it is so greatly known for. As well as all the tables were dirty!!! I had to clean my own table and saw multiple customers have to do so as well. The staff was nice but

So I went there to get food with my gf. They didn’t seem friendly at all when we first got there. Waited a while for us to be greeted or acknowledged, even though they saw us. My gf ordered her sandwich and got it correct. I ordered the hero sub, with everything. I didn’t bother to look at the reci

Horrible food and customer service. Ordered 2 sandwiches, got home and on one they completely forgot to put the meat on it. Employees are rude and make snide comments. You’re better off getting a sandwich wrapped up in plastic at 7-11.

Surely the worst firehouse I've ever been to they screw up an order refuse to give you a refund over the phone unless you bring them the sandwich that they messed up spending your gas to go and at current gas prices it's ridiculous I wouldn't recommend taking my dog to this location