Very average! So many times I went and had to wait 15+ minutes to get a cup of coffee because they were out. There is no consistency. It can be good or bad depending on when you go!
Great food, excellent customer service. I made a mistake when placing my order and they were quick to fix it and did it with a smile. Location is very clean, soup was hot and flavorful and salad was crisp and fresh.
We went into the Rockwall location Saturday mid afternoon ... roughly 2:30. They were not real busy; maybe 15% of the tables were occupied. We ordered 2 bread bowls of soup. It took 25 minutes and some complaining on my part to get the soup. When I walked back to the pick-up window I saw that th
To the MANAGERS:
Mr. Calvin, the cashier on 2/15/2022 at 6pm, was absolutely fantastic. From start to finish when he greeted my girlfriend to when he brought us our pastries, and all throughout the conversation, he was wonderfully pleasant and dedicated to his craft of customer service. All while m
My first visit to a Panera. Minor confusion at ordering space. Then order taker was curt, assuming I knew what i was doing. I ordered a BLT and French onion soup. She asked if I wanted whole, so I said yes not knowing exactly what was meant. As we waited, we noticed it was pretty chilly in the store
French Baguett was white and under done for both my wife and I. Cinnamon crunch bagel topping was terrible; it just looked like a bunch of brown sugar thrown on top and baked too long so that it was crunching off of it. Chicken Terriyaki and Broccoli Bowl had under done rice and quinoa. Pepsi was ou
Love this place so mellow laid back great ppl work at this wonderful Place
When I walked in the girl at the counter was on a personal call. She didn't even acknowledge me. Her supervisor asked her to step to the back since she was talking on the phone. I was told it would just be a minute and she would be right with me. Well I waited and waited. Finally the supervisor
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