Review Jimmy John's

Doni Todd

HORRIBLE CUSTOMER SERVICE. Ordered a Lil John with xtra turkey and provolone cheese. As you can see in the photos, that’s not what I received. I spoke with the manager Marty, who basically told me they were out of bread and I had to wait 4 hours for a new sandwich.

lolo Dave

They were fast. but I asked only to put their olive and vinegar but didn't listen and put from the other one when i asked he said it's the same! I went home definitely not olive and vinegar. I was so disapointed

itshaileycorinn

I’m not sure if someone overcooked the bread or if it has sat out for days or a combination of both but the bread was very hard for both my fiancé and I’s sandwiches. You could literally knock on it. Not usually disappointed with my sandwiches at JJ, but definitely was today.

Lilly W

Ordered lunch from this location today. The French bread was stale and hard as a rock. It was so hard to bite into, I had to throw away the bread and just eat the veggies and lunch meat. So disappointed.. first time I've ever been dissatisfied with a Jimmy John's order. Maybe it's just this store coz I've had positive experiences with other locations.

Cosmic cat Peterbald

Good sandwiches. Clean store. Help was friendly. Orders were right. Serve coke not pepsi wooo hooo. Music is a little too technoish. Heat in store could be turned up a little.

Iris Loza

Worst Experience EVER!!! Waited for my food to be delivered for more than an hour. The guy who delivered my food had an attitude.When my food got here it was all soggy and gross!! Never again!

Betsy Beza

I thought jimmy johns was supposed to be "freaky fast" delivery. My coworkers and I ordered group delivery at 7:30 am for delivery before 11:30 am. 11:35. No food. Called to check. Store said driver would arrive in 1 minute. 10 minutes later. No food. Finally arrived at 11:50, when we only had 5 minutes of our lunch break left. This was the second time it happened.

Randi Bard

I have literally never given anyone a bad review, so this is a first. While waiting for my family to get done at the AT&T store, I was starving and decided to give y’all a try. I was totally fine that y’all ran out of your French bread and that it would be a wait, so decided on the wheat bread for the Cubano. Your staff was super friendly and I let them know I had never had a Jimmy John’s sandwich before and the young man told me he hoped my experience was good. I really thought it would be too. I got back to my car and opened it up and was all ready to bite into my sandwich when I noticed it had Mayo on it. I didn’t remember the description including Mayo, so I went back in and checked before saying anything. Sure enough, there was no Mayo on the menu. Still being understanding and wanting that sandwich so bad, I told the young man (different one this time) and he offered to make me another. I thanked him and said yes please and laughed as I explained my hatred towards anything Mayo. There was a young woman also at the front who kind of gave me a dirty look about it, but I was still happy I was going to get my sandwich sans Mayo. They made me another and I thanked them again. Got to my car to find guess what....MAYO! Signed sincerely a Hangry Lady!

Review Jimmy John's - Rockwall