So I have not been to a steak and shake in a while. It's all self service. There is no environment and the people making the food are not the nicest. 3 out of 5 for the food because the cheese was cold for the fries which made the fries cold. My garlic burger was good but the kids did not finish the
Helluva lot better than the one in Branson, MO. The steak patties were tender, the fries were like salty, tasty hashbrowns, the shakes tasted very flavorful and almost completely natural, staff was outgoing. The indoor touchscreen ordering station is very well implemented and organized, responsive
Super happy that this is still open because all of the Steak and Shakes in St Louis are closed. The food was cooked to order as always. Super Fresh lettuce. Hot and juicy burger with hot french fries. And a birthday cake shake to top it off. Excellent. I really enjoy the self-serve order menus.
So, there is no servers any longer? EVERYTHING is self-serve? That kinda threw us for a loop. But, we rolled with it. After using the kiosk, we went and tried to find a table...remember there is NO ONE on the floor, so the tables were all dirty, the trash cans were full to the point that the door
If I could give this location a 0 star I would. We ordered from the kiosk. It printed out the wrong receipt with a different order number. We waited 30 minutes and finally I approached an employee who said they were too busy to help. I finally spoke with the manager, she asked what we ordered. When
My wife got the basic steak burger, I upscaled and got the steak burger with bacon and all the extras. I got a burger with everything. After receiving our meal I scoped out the burgers. She actually received more condiments on her burger minus the two strips of bacon for two dollars less! Oh, I cou
Customer service sucked there is no host there is no waiting staff there isn't even a cashier you walk in and you have to order a a kiosk that has extremely limited options I couldn't even ask for lettuce or tomato on my burger the offer a strawberry or banana shake but you can't get a strawberry ba
This is the first self order kiosk S & S I have visited. I like the concept and ordering went smoothly. Food was in Styrofoam carry-out containers. I kind of miss the glass plates and metal flatware. Same great food.
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