Review The Hot Pots - Rowland Heights

tee tea

This is a corporate Gen location. Different then the west Covina location. This usually means nothing but for some reason today all the meat was chewy. Proceed with caution. If you like tender cuts go somewhere else. Best menu item was the thinly sliced beef brisket. Everything else was just bubble gum. I've been to a few different Gen locations but this is the first time I could not find something I liked. I tried multiple items that I normally would order and they all were either too chewy or had too much fat. When I tried something new the food tasted as if they didn't know how to marinate the meat? I also tried ordering food that they normally cook in the back and bring out front to you. But sorry the 🍿 chicken was worse then the frozen isle at the super market. Fries calamari looked like fish sticks. On the plus side if you go during the week you will find it pretty empty and the location is hands down the biggest Gen I have ever been too. Customer service was good. Very friendly staff. Hopefully they work on those recipes. If we are paying the same price as other Gen locations we deserve some consistency or better recipes.

Abe S

The food is always good quality here. The service is good. Come early 4 the weekend lunch if you want to get good seats without the crowd. They serve dinner prices all day on weekends. Totally worth the $21. Come hungry!

Daniel Sarmiento

Huge kbbq that can accommodate large parties. Downsides are that the grills don't get very hot and each order of meat is tiny! Still had a decent time with friends

Roger K Ng (RKNG)

This place is huge. It has plenty of sitting. The wait time is usually quick and the atmosphere is very decent. For a Korean BBQ, their price is fair and the food quality is great. Occasionally, they switch certain type of meat for lower cost but overall the quality is still consider good. The staffs are friendly and some are better than others. But those headset managers that stay behind the bar, some are just plan old lazy and rude. Parking is also plenty. In night time, some area might not as well lite as others but there're securities patrolling the parking lot.

ALMA MARTINEZ

This GEN reminds me of the one in Hawaii! Very clean and the staft is very alert. I've been to another location closer to home but this one is worth the extra 3 mile drive on the opposite direction. ! Parking isnt the greatest but I'll work with that. And the yelp waitlist is amazing!

Mark Esparza

This Gen Fullerton location never lets me down 😊 always good service and great food. Will continue to come back once a week 😎

Nhu Trinh

Receptionist's attitude is awful, no respect. Other people is great. Bbq is more sweet than normal. This location used to be better.

Kleon Kollins

Best service I've had in a ayce kbbq, with prompt delivery and responded. ~17 lunch, ~22 dinner per person, but a little dark. Highly recommend!