Normally I love coming here, but today after waiting 30 minutes in line, I received frozen mini bagels. They were stone cold in the center. I asked them to remake them and they were still frozen solid. I decided to just take them home and heat them up. I tried to call to let them know they were havi
I placed a mobile order with payment, so I wasn't aware they were out of espresso until I got there. I always add an extra shot to my iced macchiato for a total of 3 shots. The woman at the window tried to give me a regular iced coffee without saying anything. She seemed very confused why I'd be ups
Get it together how hard is it to do your job correctly. Not trying to down play what y’all do for a living but good grief. Sad I came here a few months ago and did not receive all my donuts. Today is 1/14/22 08:20 I received all ten munchkins this time but it’s the wrong order. You even repeated th
I wish i could give 0 stars. Literally the WORST dunkin you can ever go to. They were understaffed by having 5 employees at the time and locked the front door and put up a sign that they will be only taking orders through drive thru. Waited behind cars on foot and they refused to take my order at th
I ordered 2 large drinks and was given 2 mediums that weren't made right. It also took longer to get those 2 drinks than my usual Dunkin takes to make the 4 I usually get. This location also wasnt busy. Idk whats going on here.
Best customer service I’ve ever experienced, no foolin’!
Do your darndest, Mgmnt, to keep the drive-through guy (sorry I didn’t ask your name (3:30PM; 5/28)) around for as long as humanly possible. Right person for the right job.
Great job, Dude!
Ordered on the app to find the store was closed. Why wouldn’t you set your online status to not take orders if nobody’s there? And just passing through, not from here so who knows if I can get a refund. I hope Dutch Bros and Starbucks put this garbage brand out of existence soon.
Salem Drive Thru is always busy in early am but line moves very quickly. Staff always pleasant & friendly. My fav Dunkin on the East Coast
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