Sluurpy > Restaurants in San Bernardino > El Pollo Loco

El Pollo Loco - San Bernardino - Photo album

I used to love this location but lately the customer service hasn't been the best nor the food. I ordered the new taquito nacho plate and it looked nothing like the advertisement. Highly disappointed!!! It was so dry and no naked chips my a** lol beans were old, barely any cheese and the taquitos we
Super quick through the drive thru on a Sunday evening. Very friendly person working the window. Great deal on the food we ordered. Value was good. Food was a 4 out of 5. I ordered the chicken burrito and it was a bit dry. The chips were good though some of them were a bit greasy. I would go
This El Pollo Loco has a lot of room for improvements. Employees always seem to be somewhere else...Like they aren't on this planet. Every time we go they are slow and you have to repeat your order numerous times. Takes forever even though your the only person in line. A few times I got the wrong or
By far the worst experience did online order for curbside pickup got there after stating here no one ever came to my car went inside cuz I decided I wanted a drink and was in line for 20mins and my order wasn't even ready until I got to the counter they were jus making it I ended up being late to wo
I really hate this location I’m frustrated it’s the closest one to my house. Every single time i come here they mess up my order no matter what every single time customer service is horrible they make your food wrong then get mad at you for speaking up chicken was burnt everything horrible
Great place to get a haircut.. The owner Alfonso is the people's champion..a staple of the community along with its variety of clientele.. This guy treats his customers like they're his canvas and he's the Picasso
I went through the drive thru on Sunday night around 6-7 to get the 12 piece leg & thigh family meal. They told me that they only had legs, they were all out for the day. When I got home we noticed it was a mix of legs, thighs, and wings. They gave me 4 wings, 4 legs and it seems like they cut 2 thi
Workers are never friendly no matter how nice you are to them they never say your welcome or anything like if they are always upset to work
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