Q Green
Mistakenly ordered carry out instead of delivery, and used my debit card to do so. Once I realized I made this mistake, I tried calling Papa John’s only to find out that none one of their phones works within the area. Not in Redlands not in San Bernardino not in North San Bernardino not Moreno Valley, not any one of their phones is working so they can answer and realize this mistake. So apparently I have to figure out a way to get down there tomorrow and let them know that I didn’t even pick up my pizza and that I shouldn’t be charged. It’s really sucks
Joseph Genther
Ordered online with in-app discounts and found our pizzas and extras hot & ready and the time we requested. Friendly and helpful in store during pickup.
Jon Keimach Jr.
Just had the New York style pizza best tasting pizza I had in years! On time delivery no complaints.
Yesenia Torres
I tried giving papa johns a second chance but yet again I was disappointed. For 1 they got here late and the driver seemed to be in a rush. She didnt even give me a chance to tip her. My order looked like someone threw in a few pieces of jalapenos and forgot the pepperoni. Then my Hawaiian pizza was mostly a few pieces of pinapple and nothing else. They even forgot to cut my cookie
C Billingsley
Ordered for 1pm delivery. I got notice it's on its way at 12:50 then by 1 15 pm I still hadn't gotten my pizza. No they did not call to say they were running late. I called they said it's on its way. 128 pm no pizza called again said she should be there any minute. Finally got pizza at 130 pm. They should have called me ... horrible customer service.
Nick Eddy
Never eaten Papa Johns in my life..saw the new York pizza on tv..said what the hell..give it try..well I'm one and done..literally I received half of the pepperoni..HUGE DISAPPOINTMENT..NEVER AGAIN
Royal White
Love papa johns we always order here very sweet people ❤
Chelsea Ahmad
Ordered ahead online for 3:30pm on 2/11/21. I arrived at 3:25pm and paid cash $33.?? I don't remember the change amount bc I didn't receive a receipt. Got home and the pizza was ice cold and visually looked and tasted old. I called the store immediately spoke with the manager. After several minutes of him round and round calling me a liar. He insisted that the pizza arrived on time and I had to repeatedly remind him that I picked it up! (On time) As a final effort I asked him plain out what we could do to fix this and the gentleman insisted that he couldn't remake or refund my order. Feeling at a loss I just hung up. :-(
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