They were painfully slow, and closed 2 hours early. They said they are out of everything. They didn't know what I ordered at the speaker so I had to tell them my order again because they lost my order. The person at the window didn't know how to use the order screen. I was in line waiting from 7
Great staff.
Everyone is very friendly and accommodating.
I wasn't sure what I wanted and the employee patiently helped me decide even though there was a line/que.
I peeked in the back and it is very clean....even under the prep area.
The manager (Shaz?) was very informative.
The chicken is deliciou
I usually come here to grab a quick lunch. My favorite is the Avocado salad, it's delicious!
Food really dry , I have to wait 25 minutes on the drive-through Just for a 2 pieces meal They are so slow all the time , they don't have a good customer service. You guys need to improve!
I order on line, when they said my food was ready I got there and my order was not complete I told them to cancel and they didn’t they made me way 20 minutes more! I got home with less chicken that what I pay for and the cole slaw was damage!!! And the chicken pieces were so small
I wish I recorded how long I sat at the order window of the drive-thru without being acknowledged! There was ABSOLUTELY NO ONE eating inside and only one car in front of me which they took forever on them as well. I started realizing why they built a Popeye's Chicken right next door. I got fed up wa
Always have problems here. Today extremely stale chips apparently they make them in the morning for the day. They were literally the texture of plastic. Not really exaggerating. No offer to replace or make fresh. Just sorry
These 2 are corporate office workers they came to POLLO loco in Chula Vista off of 1535 Palm Avenue to make sure this store stayed open I had an order to pick up and deliver a a big order for a client and these 2 made sure that happened thank you very much the corporate is very very fortunate to ha
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