Reviews The Lot City Center

5
PMA Tri-Valley
+5
Date night/ Movie night! You want a high end movie theater? This is definitely the place. We enjoyed a meal in the restaurant in front of the theater before we came in and had our order taken inside for popcorn and wine🥂this place makes it hard to watch anywhere else..
4
Ramin Ekhtiar
+4
Unique place. Very cool atmosphere. It's a movie theater inside a restaurant inside a movie theater inside a mall inside and outside space! Modern looking decorations modern heat lamps with outdoor seating, but the very unique open bar concept and top that off with a movie theater where you can order food and have it delivered right to your seat! We were there to have some drinks after a business meeting with our team. So about 9 or 10 people. The atmosphere blows you away, however, the food and the drinks are underwhelming. Sorry! Again beautiful concept, great atmosphere, excellent staff, the food needs to up its game to match the decor.
5
Oscar Sanchez
+5
The theater is inside The Lot Restaurant, which is inside the mall on the second floor. Excellent customer service. The restaurant is nice. The food and the atmosphere are good too. The restrooms and or store are ADA compliant.
4
Gia Coleman
+4
My entire family loves coming here! The service is excellent and while pricey, we enjoy having food delivered to our seats. My only complaint is the cleanliness of the theater. On my last visit, old popcorn was still on the back of the seat and some type of food was smeared on a wall in Theater #7. Only thing that seems to be missing from a perfect experience is a deep and thorough cleaning.
4
Charne Galloway
+4
I love the coziness of the theater and it is usually very clean which is nice. They have a good menu selection and staff seemed to have improved a lot over the last few months, with service being quicker and them actually remembering/bringing the full order. The loss of one star is due to mediocre food at high prices... Even the drinks are not that great but priced pretty high for what you get.... Also, sometimes the online booking system is faulty when trying to purchase tickets online. Otherwise I do love coming to this theater...
4
Marly Castillo
+4
Wow talk about nice movie theater, my seven year old an I went the kids cheese pizza was a thumbs down, lucky we were able to switch it out for a hot dog which was way better. The service was okay, our server never came back to check on us once our order was out pressed the button for service no one ever came to help had to walk to front to complain about pizza. Recommend holding off on tipping until your movie is complete.
5
HPF
+5
It’s a pleasure of visiting the Lot Theatre, and I must say, it exceeded all my expectations! From the moment I entered, I was greeted with a warm and inviting atmosphere. One of the standout features of the Lot Theatre is its exceptional seating arrangements. The seats were incredibly comfortable and provided a perfect view of the screen from every angle. It truly enhanced the movie-watching experience, allowing me to immerse myself fully in the film. What sets the Lot Theatre apart is the convenience of ordering food and beverages right from your seat. The menu selection was impressive, offering a wide variety of options to suit different tastes. The service was prompt and efficient, ensuring that I didn't miss a moment of the movie while placing my order. Enjoying a delicious meal and sipping on a refreshing drink during the film added a whole new level of enjoyment to my visit. I was also delighted to find a range of delectable snacks available. From classic popcorn to gourmet treats, there was something to satisfy every craving. The quality and freshness of the snacks were outstanding, and they made the movie experience even more delightful. The staff at the Lot Theatre deserve a special mention. They were friendly, attentive, and genuinely passionate about providing an excellent experience for their guests. Their attention to detail and commitment to customer satisfaction truly made me feel valued as a moviegoer. Overall, my visit to the Lot Theatre was nothing short of fantastic. The combination of great seats, convenient food and beverage options, and exceptional service made it an outstanding movie-watching experience. I highly recommend this theatre to anyone looking for a top-notch cinematic outing. I can't wait to visit again soon!
5
Benjamin Waddington
+5
It's not an inexpensive place to see a movie by any stretch of the imagination, but it's clean, comfortable, calm & safe. The theater gets 5 stars, but the food service (still not used to saying that about a movie theater) was definitely lacking. We were given one napkin for a shared flatbread, and our sodas came 20 - 30 minutes after the food arrived. The flatbread was great, though. The worst part, by far, was the 4 tween girls in the row in front of us who spent the majority of the movie taking selfies with their phones. Their phones' flashes must've gone off at least 50 times. Would still go back.
5
enc #1
+5
Great experience and I am coming back soon! You can order every from your recliner. Real plates and real utensils and cloth napkins are a plus.The food and drinks were delicious and refreshing. Sorry no pics of the food and drinks they didn't last very long because I was hungry and thirsty, they were good though! Order the shrimp tacos they are fire! A club type atmosphere with the bar and live DJ, the sound system is great and the lighting was right on. Believe me y'all can get used to it. I can't wait for another movie date with my wife!
5
Gayla McCoy
+5
LOVE watching movies at the Lot in the City Center, San Ramon!! Seats are comfortable and the service is top notch! Very polite and friendly servers. Had slight problems with the unavailability of food listed on the menu, but they really tried their best to provide a good substitute.
4
Karen V Chin
+4
A movie theater for adults. This place has a full snack and food menu with an extensive non-alcoholic (including coffee drinks) and wine/beer by the glass or bottle. Awesome that a waitperson comes by and takes your order before the movie starts. But the service is slow for them to bring what you ordered (we had a bottle of bubbly, popcorn, and edamame). Didn’t get what we ordered into way after the movie started. Nice alternative to watching a movie at home - big, comfy recliner chairs (reclines almost horizontally) and a big screen with great sound. Definitely join and become a THE LOT member (it’s free). Member Ticket prices are about the same price as going to a regular movie theater.
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