eriko p
Covid safe. Beautiful displays. Friendly staff. There are bargains too, if you look carefully. UPDATE as of January 11,2021. This store location will close permanently soon. Liquidation sales happening now.
Phillipe Clavel
Amazing place to go shopping, everything is done to ensure you a pleasure day alone or with the family.
Bradley Vinish
Bloomingdale's in Santa Monica Place outdoor shopping mall is the store to shop. Great fashion to choose from, very helpful customer service and the store is very clean.
When I shop this store I can always feel relaxed knowing I will get help to find the right outfit. The store is very modern and feels upbeat as you shop.
The days of shopping for fashion while sitting with your phone is old school. Get with the new school and shop hands on. If you don't find it in-store they will find it online for you and ship it to your home. And if you don't won't to carry shopping bags home, no worries they will get it to your home for you.
I am an in-store shopper and enjoy meeting new people while shopping at Santa Monica Place Bloomingdale's.
Victor Fung
We connected Greetings Tour with Bloomingdale's for this landmark mural on their Santa Monica store. The Bloomingdale's team in NY was a pleasure to work with. Thank you Drew, Hazel and the rest of the team on all your hard work in making this project happen in 2019.
Mario Cocco
If I could give this location less than 1 star I would. Sales associates and specially Chanel sales associates, looked like they were forced to be there and bothered to be interrupted from their conversations. We saw a few items we were interested in, but the attitude of the sales associates made us not want to but anything.
This location is truly put to shame compared to the Century City one.
Rachel “Rachel”
Amazing customer service, beautiful store. Huge variety of women's close, shoes, purses & perfumes. Love this store, so much fresher & to the point compared to the Bloomingdales in Beverly Hills.
WeR2VEVO
Huge selection of clothes and luxury goods. The staff is super helpful and very kind. For reference, I sneezed, and I heard a distant employee say "bless you", which was super wholesome. Love this place and I'll absolutely come back.
Robson Tadeu Freire
I’ve shopping on Bloomingdales since I moved to California in 2006. I even have its rewards card. I live in Hollywood usually I go to either Glendale or Beverly Center so far I have the best experience on those places. Today 7/23/20 I went to Santa Monica Place because I want to see the an old friend and ocean. Afterwards I decided to go to the store to see if I can find something. I didn’t find anything I like and when was leaving I notice some employee was following me everywhere I go until I was out of the store. I don’t know if I’m crazy but he was behaving as I was going to steal something. He was putting a lot of pressure on me and it was really uncomfortable with lots of frustration inside a store that I love the most. Just in case I was wearing a mask following all protocols due to pandemic. Anyway I’m trying to find some sense on this situation. I could take some actions like talking to the manager but decided to let it go.I don’t want to be a cry baby but I felt really bad and I’m planning to never go back to this place again.
Hilda Escobedo
This store you walk in, and the associates, walk away from you like they are hiding, never say a word to us, never greeted, I walked to different departments, nothing, we felt very disrespected, I don't think I would ever go back, and I won't be able to recomend it to anyone
Melba Pallay
Love shopping at Bloomingdale’s . Service was excellent very professional. Would go back again. Thank you
Robert Mora
Great fun in the men’s dept
Greeted by everyone and very helpful and really tried to get me the best prices.
Tsara Attical
Great shopping, excellent customer service!
Marina Dunaeva
Poor choice. Absolutely disappointed. More sales assistants than customers.. Sadly..
Marisa Alexander
Very easy to shop and walk around.
Parking was easy as well.
There were alot of great bargains
Scott Probst
I was impressed that there was original artwork hanging the hallway to the toilets. You don't see that in Australia.
Mike Graham
I always thought Bloomingdales stood by their products. Surely any retailer of high end products wants their customers to be satisfied. Apparently not SM Place Bloomingdales.
Their policy that if something is worn and not resalable they will not return is unacceptable when the product is sleep wear and completely uncomfortable.
Any business that cares about customer satisfaction throws out the asinine policy and refunds $100 to keep the customer happy. But apparently not the manager at SM Place.
I brought back a gift I had purchased for my wife, with the receipt, and was told they would not honor their policy.
I'll go back to Nordstrom where they understand the concept of customer service.
I suggest you update your stated policy which starts :
Bought it but don't love it? That's OK. We've all been there.
And includes:
While we cannot accommodate every return, we value you and will always be reasonable.
Our hassle-free return policy is part of our commitment to taking care of you every step of the way.
Apparently they don't need the business.
Tracey Dowse
Love the boutique feel of the store. It was build with women in mind!
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