I know that there's been criticism about Whole Foods and some of the changes that have occurred in terms of the produce Etc but this review is more of a personal experience I had well returning some Amazon merchandise. I wandered through the store, with items always so appealingly displayed. I picked up a few things and headed to the checkout. Much to my dismay, I realized that I had forgotten my wallet. The checker was so helpful and friendly and suggested other forms of payment such as Apple or Google pay. And I did try to install those apps but I did not have my credit card number. So Philip told me he would hold my purchases at customer service and I could come back at my convenience to pay for them. He went the extra mile and took his time helping me. I was so impressed and appreciative of his assistance. A huge thank you too Whole Foods for employing such wonderful people!!
This Whole Foods location is fairly typical for this chain. But being in Sonoma County this location has a lot more natural and organic products. I was in the search for kombucha and they had a great selection of regional makers which was fun. They do also have a good selection of dry goods and prorated foods. Loved the self check out. The doors though can be disorienting, but overall a good location.
Dropped off an Amazon return, staff was very courteous and professional. Store looked very clean and well lit. Would shop there, but the one in Sebastopol is as nice and closer to my home.
Every time I go to Whole Foods Market, I look forward to having my expectations met or exceeded on every shopping trip. I recently stopped by to find an obscure type of tea. Unable to find it, an employee searched, then called a manager and was informed they no longer carried it, but gave me some suggestions where to get it.This is a good example of why they set the standard of excellence for food retailers. Their customer service sets a high bar every time I encounter an issue or desire help with something like finding the best produce or getting that special cut of fish I like. Employees take their work seriously and you can see it in their work ethic. Whole Foods Market works with farmers and suppliers to bring in the best quality foods. Their goal is to nourish people, while sustaining the planet.
Incredible mega Whole Foods. Enough food fit for a small village. Selection of foods, health products and more you could spend days browsing. There's a bakery, meat section, dairy, smoothie bar, sushi and on and on.... Also, great fresh fruits and veggies and flowers. Love the health section for essential oils and wellness products. As well as local products. Prices are so much better these days, and there's sales on a bunch of stuff, especially if you are a Amazon Prime Member - you can get even more discounts. Usually quick lines and nice service.
This place has everything you need like safeway but at a mich higher quality. I have never bought groceries from here and been unhappy with products purchased. Everything from meat, produce, bread, or even sweet treats. I recomend everybody tries to get groceries here once
A big Whole Foods with more variety than many others in Sonoma County. Very helpful staff. The butcher shop is excellent with their made-in-house items and the butchers are always ready with advice and tips if you ask.
Love this Whole Foods. Everyone working there is so helpful and friendly.
Whole Foods Novato is a haven for organic and high-quality groceries. The selection is extensive, the staff is knowledgeable, and the atmosphere is inviting. A top-notch shopping experience for health-conscious individuals.
The store is clean and well stocked. They had a better selection before the Amazon take over, but product variety and quality is slowly coming back.
I love the meat and fish counters. I regularly purchase from both and haven't been disappointed. They have great appetizers and specialty chicken wings, as well as seasonal specialities.
They also have really good individual desserts and hard to find non-alcohol beverages that taste fantastic.
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