I was so excited for the return of the Mexican pizza today!! We ordered three for the family and regret it. It looked and tasted terrible.
D
Deanna Arnold
Google
a month ago
1.0
Went at 8pm. Lobby was dirty and we had to ask for forks and lids, there were only a few straws. Napkins weren't closed all the way, all trash cans were completely full. Employees would ignore anyone at the counter. I asked for no creamy jalapeno sauce on both burritos and add sour cream, they only took the jalapeno sauce off of one.
Y'all can do better. A lot better.
A
Allen Harwood
Google
a month ago
1.0
Took my family for dine in. It took 15 minutes before a clerk took our order. Waited another 45 minutes and 14 cars drove through the drive through and still no food. The lady that ordered after we did, got her food and left about 10 minutes before I asked for a refund which was $62.00. I know everyone is shorthanded which is why I waited so long. We were there a total of 50 minutes. There were six employees we could see and there was only 2 customers inside when we walked in with customers in the drive through. I will not go to another Taco Bell.
J
Jason Reh
Google
a month ago
1.0
Their credit card machine was down, but instead of saying that the poor kid at the window was asking for exact change. Nothing about saying they want exact change tells me I can’t pay with a card. The manager didn’t seem to understand the difference either. But I guess ordering online works so I figure they were just not being honest.
P
Pam Wood
Google
2 weeks ago
1.0
I ordered a burrito supreme and I was very disappointed. It was not much bigger than a bean burrito. It had a few slices of lettuce and less than a tsp of sour cream. For the price they charge it was very disappointing. I won't be back and I do not recommend this Taco Bell. Sad because they used to be one of my favorite places to eat. Plus they don't even have Tostadas any more.
M
madison watkins
Google
3 months ago
1.0
Awful! The first time we went to this T-Bell location we waited an hour for our food, no exaggeration. The second time, tonight, we waited 20 minutes in the drive thru line, only to get to the order screen and have them say their system had crashed and we’d have to come inside to order. We went home & ordered online instead. My husband picked it up, and they didn’t put any of our sauces in the bag, and my crunchwrap had no meat on it. We will never go back.
F
Fart Zilla
Google
4 months ago
5.0
Food was fresh and hot. Nothing tasted like it had been sitting for a while. Would definitely go back for a burrito fix. Not bad at all. The inside was clean and the cashier actually walked by and asked if everything was good and if we needed anything. Customer service may be making a come back ? Let's hope.
L
LeAnn Bowers
Google
6 months ago
2.0
Strange experience but we got food and it was all in a timely manner. Ordered a nacho bell grande, 2 chicken chipotle things one with no tomato and 3 bean and rice burritos. The nacho bell grande didn’t have sour cream or tomato on it, one of the chicken chipotle burritos was very burned and one wasn’t even grilled. But they got the no tomato right on it. Hard to eat but it was all there in the bag and I drove off and live 20 minutes away. Just lame when you’re hungry and food is whack when you get it.
