Great friendly customer service at this Dunkin on University this morning. Although I went through the drive through, it was nice to hear a friendly voice as I placed my order and smiling faces as I pulled up to the window. Honestly it was quite surprising. People showing up for work and being happy to be there! Thank you guys.
I think my cashier was Joel, who was very patient with my ordering and both gentleman at the window were friendly. Coffee was best I’ve had in a while from a Dunkin and donuts were a great variety.
This maybe my new regular Dunkin!
This review isn’t as much about the dunkin as it is the customer service. There is a worker named David at this location that is amazing. Every time I show up without fail he is there to help out. Always nice. Always asking if everything’s alright with the order. Just an all around great person. So if you get the pleasure of getting your food from David just know you’re in good hands. The store is also very clean and well organized. The staff is very willing to help out with customizations on drinks. A great Dunkin for sure go if you live in the University area.
Always enjoy stopping in here for coffee, breakfast, quick snack/treat. Staff is friendly and helpful, management and owner are always helpful and nice. Prices are good, orders go in and come out quickly, never have had an issue.
*BREAKFAST OF CHAMPIONS* Peanut Butter Cup Iced Macchiato & Spider Donut🕷Loving the festive Halloween menu items, I will be so sad to see them go. Would love to see a peanut butter flavored coffee, permanently added to your menu🤎🧡
I go thru the drive-thru at the DD on University Pkwy every Sunday and get the same thing. The staff know me and take amazing care of me. Love this location.
Joshua always gives amazing customer service. You can always tell when he's working because there is a crowd if customers laughing and joking in the store. He is engaging and creates an environment where even an understaffed store is a fun place to be. I honestly wouldn't come back if not for him.
This Dunkin is always consistently good. There is rarely a line, the staff is extremely friendly and espresso is always on point. Ditch the snobby coffee chain and drink coffee for the rest of us from Dunkin.
The employees were so kind and they had lines of patrons inside and drive thru. It was wonderful to be able to charge my phone and have several delicious cups of coffee. A BIG THANK YOU to all those who came to work. They did a GREAT JOB, complete with smiles.
Please pass this along to them. MB Brochu
It's Dunkin, with snappy morning service.
This place is busy but the lines move quickly and the staff works hard and they're friendly.
First time I went there. I ordered. The wrong price came up. I mentioned it, they fixed it quickly. Then my breakfast was taking a little long so they gave me a free donut and some tater tots I wasn't expecting which was very nice. I thanked them and would definitely go back. Everything was very delicious. They even have a healthy egg white sandwich I will try next. I'm not an ice cream person but it's also an ice cream parlor with many choices. Everyone had masks on which was great. Good experience plus a free coffee coupon was nice from the mail.
Always a decently long line, however they really do a fantastic job of getting through the orders in a fast reliable manner. I’ve never had to wait more than ten mins to get my items. Everything is always accurate and the employees are friendly and helpful. This is one of the best Dunkin I’ve ever been to.
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