Mike Forester
Stopped in earlier and the manager stated the Wing distributor brought the wrong wings and for me to come back later so on my way home from work I stopped by again and I’m so happy I did 😊 These wings are amazingly good. I let the manager order it his way which was mild sauce on with lemon pepper. The food is definitely 5 star and I’m happy we have a new Chicken place in the Addison Community. We needed it!!! Thanks Harold’s Chicken!!!!
Josh N Meesh
We bought a pound of shrimp and got less than half a pound. When my husband addressed it, the employee was rude and argumentative. The taste of the food (catfish, wings, shrimp) was blah. The sauce helped, but you shouldn't have to drown your food for it to be edible.
Vanessa Jones
I am beyond devastated! The young lady that waited on me was rude because I asked her why did I just pay almost 20 dollars for 2 pieces of fish that are just skin? There is no meat inside this batter! She said they just overlooked it and they will not give refunds. I asked for a manager. She told me he isn't here and he may not come in for a complaint. I tried this place for the second time because the first time I had a young lady at the front that was extremely nice and accommodating. Never again!
Hasahnee Jackson
I ordered door dash and this is what I received. I normally order twice a week since I’ve. Even in town and I always get the ketchup and hot sauce on the side never on my food like this. The fish today taste fishy and salty it’s cold and the manager was not helpful at all.
Well the only decent food I found since I’ve been here has just been taken off my list. I DO NOT and WILL NOT Support bad customer service when I am paying
Jenna DeCorte
This was a far drive but heard about it for years so we wanted to give it a try. We ordered way ahead of time & it still wasn’t ready when we got there. Seems like they started cooking it when we got there. I said “thank you” when placing the pick up order & was simply hung up on. We drove from far away & my husband walked in & asked to use the restroom & was told no. No reason why. Just no. Gee, thanks for that as we’re giving you 40 bucks for some sub par chicken. Chicken is poorly packaged & thrown in the bag not insulated, thrown in on the side. I paid 6 dollars for the taffy grapes which they forgot. Good thing we double checked the bag. Anyway, I’ll be sticking to my neighborhood place who are actually polite when I call, would let us use their restroom if needed & have way better chicken! . Terrible customer service, so rude. Chicken was average at best. Won’t give them business again. Maybe that rude attitude works in the city but this is the burbs. Good luck.
mikkishavers
The young lady that answered the phone IS RUDE. She huffs and puffs if you have any questions. She is texting while ringing you up. She refuses to tell you the price, but shows you the machine. The restaurant is dirty an unkempt. Its profanity filled music spewing and to get their attention you have to call while standing at the counter. She also hung up in my face. The picture is displaying something dirty at the counter.
marian fields
I ordered a catfish fillet dinner that includes two catfish fillets they cut one catfish fillet in half. I know because I’m petty I put them together and the fit together perfectly. If you didn’t have fillets just say that. The fries always cold or old. I’m not sure what’s going on at this location. My daughter say the night crew is better far as cooking.
Dwayne Spraggins
Food cold, Shrimp had to be cooked the night before it was hard as rocks can’t believe I wasted money here again it’s always something the new cooks are trash.. Now I’m still hungry wasn’t even edible except SOME fries..
An error has occurred! Please try again in a few minutes