Reviews American Girl

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Elizabeth Islas
+5
Love this store❤️❤️❤️We enjoy all the selections and the bistro they have here. Worth the drive up here☺️💋
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Alexis Cookie Carter
+5
Planned my daughter’s 7th birthday! Karina was very helpful and professional. All of the girls had a blast, including the parents. Everything was smooth. Thank you!!!
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Wes Napier
+5
Amazing store experience. My daughter had a blast. Will absolutely go again
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Shanoah Ortega
+5
Mabel was amazing! She went above and beyond to make sure my daughter had a wonderful first experience!
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Keith Myron Krisher
+5
My Granddaughter was so happy to get Luciana Vega! This is number 10 for her.
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Lori Rogers
+5
Deja was an amazing Hostess!
5
Big Traveler
+5
Cute place. Fun to look around. The concept of getting a doll that is exactly like they want with color tones and hair is a great idea. Kids want to feel like they are included, and this place does this. Wish it were a little more affordable, but it is a fun time to peruse and enjoy the wonders of doll items.
5
Alisha Hernandez
+5
Clean and friendly. Bathrooms have a doll holder. Staff is very willing to help so don't hesitate to ask questions.
5
Sarah Bonillas
+5
When we had my daughter’s birthday at the cafe in the private room it was such a fun experience and nice to have everything taken care of even the cake, which was really good and they packaged up the left over cake nicely. We went to many events and they were always well organized.
5
J
+5
Amazing store. My daughter absolutely loved it.
5
Riley Phone6869
+5
Took my daughter to this store in Scottsdale AZ. People were very nice, my daughter had a wonderful time. We had a great time visiting the store.
5
Christine Harrison
+5
Ever since I was a little girl I wanted to go to an American Girl Store and I finally got to do it with my children and grandmother making it a memory that will last forever. We took a cookie decorating class and everyone got a souvenir. The staff was great and it was easy to loose track of time looking and interacting with all the items they have.
5
Pawankishore Reddy
+5
It was a nice tour that we had through Girl Scouts. Our girl scouts troop arranged for a tour where the lady ( sorry I forgot her name) was very patient in explaining kids of each and every doll and their details and all of above she was so good in answering all the questions that kids had. This place is a big expensive from my point of view. But they have some great collection.
5
Sandra Kristal
+5
Beautiful store!! My daughter loved it!! The second we walked in she said "wow"! I love the hands on toys and dolls kids can play with! There are gorgeous dolls of all different ethnicities. You can even get your dolls hair done at their doll salon. I highly recommend getting a girl a doll from this store because you can get one that looks just like her and she can pick out beautiful outfits for doll and fun accessories! Little girl's love to bring their American Girl dolls into the store too. I want to compliment the manager Heidi! She is absolutely wonderful! She has amazing customer service skills! It is obvious she loves her job and people.
5
Fred Ganter
+5
If you have a little girl who's into dolls, this is a must-do. However, if you don't want to spend any money, steer clear! :) I've found each of the 3 different American Girl stores I've been to to be pretty much the same - decor and products offered. It's the layouts and people that vary. At this location, I thought the layout was easy to navigate. As well, the staff was very helpful. The cafes also appear to be different. While I'm not sure all the stores have one, this one does. Although it's not as big as the one in NYC, it looked like it did have a special birthday room, which I'd imagine is super fun for a little birthday girl. In general the American Girl stores are top notch.
5
Jason Llewellyn
+5
My daughter attended a special Luciana Vega painting event held Sunday May 5th at the Scottsdale location.
5
Jade H
+5
It is always a new experience everytime you enter the doors. They make their doll displays look so fun! I am never disappointed when I go. Somethings you can do when you go, are playing with the interactive display, get your doll's hair done, or even her ears pierced! If you haven't been there before, you are missing out.
5
CrashingCrockery
+5
I always have a blast in this store. Really nice people (Diana is great), the staff explain everything clearly and act as "personal shoppers," which I love, and are especially accommodating because I only buy the fantastic furniture and props for my (yes) Lee Harvey Oswald dolls that I make, which are totally in scale to the EXCELLENT 1950's Maryellen products. He is 16 or 17 inches and exactly the right height and proportions of a human being. They are not weirded out, oddly, but perhaps he is a novelty as opposed to the standard fare of dolls, plus "my" Lee is a peace-loving kindly version. And NEEDS lots of stuff. I love taking my "Twilight Zone" black-and-white "Talky Tina" doll in there too - she is the exact scale as the girl dolls, only evil (go watch the episode!) and also well received, since she is just so - wrong. : ) The cafe is absolutely fantastic, the food is great, I had a VERY substantial cheeseburger and the pretzel knots and the dipping sauce is to die for. The meals and desserts were VERY reasonable. As far as prices for the products...yes, well, I have come to expect dropping a bundle in there (one year ALL my vacation money I had saved up went toward furniture sets for Lee...) but the products are excellent quality. Being a fan of the 1950's, whoever is designing these particular pieces is doing it RIGHT and I am thrilled with it all. I wish the fridge lit up when opening it, but, a minor complaint; the TV set, couches, end tables, wee period magazines, TV trays, food, etc is beyond amazing, AND mixes perfectly with actual 1950's/60's vintage tin kitchen sets in that scale (ebay!). Me, Lee, and Tina LOVE THIS STORE. I only wish the cafe was walk-in (instead of Advanced Reservations) as usually I am in need of pretzel knots after walking around being blown away by everything...Splurge, please, blow wads and love it, life is short!!!
5
William Parr
+5
What a great store to visit! So many things to look at and staff was very friendly when we were there. They even said they offer a personal shopper concierge service complementary to you. All you have to do is call ahead and let them know what you'd like them to gather for you, and you can just go in and pick it up.
5
tUcSoN_ jOnEs
+5
My Daughter absolutely loved this place. Hang on to your wallet lol. We got out of there just under 200.00 but if it was up to her I would be paying it off like a mortgage on a payment plan. Enjoy they are only young once.
5
Sassylunanova
+5
This place is EXCELLENT! It is well stocked at all times and the staff is super professional and helpful, as well as very kind and considerate. This is an amazing experience you won't want to miss out on! This is paradise for every person who loves American Girl Dolls or simply anyone who enjoys shopping
5
Brenda Penn
+5
This story and their employees go the extra mile. I took my granddaughter for her birthday special with her doll. Spa treatment, nails, hair, bath and earrings. A little pricey but she lived it and was a special birthday present and good time with Grammy. They also do birthday parties there. Dolls and accessories are expensive.
5
Erin
+5
We stopped in to let our daughter have a peek. Everyone was very nice and Dawn helped us buy a Christmas gift, get it to the car and even surprised our daughter with a little treat for her travels back to the east coat. Thank you Dawn, you made her trip!
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