Review Starbucks - Seguin

Yesterday I went through the drive through and asked for a surprise frappuccino to celebrate being done with finals. I got a vanilla bean frapp with raspberry syrup that made it taste just like cotton candy! Jack made the entire experience amazing and I really appreciated his kindness. Thanks Jack!

Would give it a 5-Star but the young lady at the mobile order station seemed like she hated her job. Customers in line and she is just looking at us not asking if we need help or anything. Other than that, a great Starbucks. Very clean and fast. Had the pleasure of talking with Aaron who provided great customer service and making sure I was satisfied. Starbucks got a good one with him.

This was hands down the worst experience I’ve ever had with a Starbucks…. The drive through line was fairly long so I figured my girlfriend and I could go inside and hang out while we waited for our drinks. What a mistake! After ordering our drinks, we waited literally 40 minutes for them to come out. What was most aggravating is that while everyone was standing inside waiting for their drinks the staff were focusing mainly on the drive through. I watched probably 20+ cars come through as we were waiting. I would have been well on my way already if I had just sat in the line. Well… I was about to ask for my money back and leave since we were now running late but right I was asking the order came up. When I got my order it was the wrong size. I got a tall when I ordered a venti. I really didn’t want to wait so I was just going to leave but they assured me it would be fast, which it was. Maybe 40 seconds or so. So then they hand my my Venti Caramel Macchiato….. or should I say, my Venti glass of milk…….. I was beyond aggravated, I ended up just dumping it out. I will never go back again and would never recommend this Starbucks to anyone. Everyone inside waiting were beyond aggravated as well and some even just left without getting their orders. Absolutely awful service and product quality.

We ordered drinks on the app - went to go pick them up and you have to wait in the long slow drive through line to pick up your prepaid order. Why even preorder to just sit in a long line for pickup. Ridiculous - will never go back.

The last time I stopped here they forgot to add the creamer I asked for and cannot confirm my order with a malfunctioning drive thru screen. I was in a rush so still stopped by for a good cup of coffee and turned out they were out of splenda. I canceled my order with a breakfast and drove to McDonalds to get my complete coffee fix with a meal.

Just like most Starbucks, this is a Starbucks with a newer more modern look and feel. The coffee is good, the service is great and the store is nice and clean.

They were so nice! They made my ice coffee perfect! I got the mocha & Carmel with blonde shots! Whip cream & mocha & caramel drizzle. 😍

Stop by going to vacation and coming back from vacation from Uvalde. Location is right of the freeway and get back on. Don’t need to drive into town for a delicious coffee. Service was great and. Prices well u already know the $$$ for coffee. **June 2022 Stop by again this year for are coffee. Location still easy to get off freeway and back on to home. Service was great.