It was a little disappointing to be waiting to pick up our food after ordering it in the drive-through, only to have everyone else be served before we were even able to pay or receive our order. Mind you, we were at the front of the line, at the window. To have every car hop bring us other people's
online ordered BBQ "jumbo" popcorn chicken for pickup but got maybe 4 decent nuggets and the rest was popcorn bread with barely any BBQ sauce. I called to inform, arriving a few hrs later with order in hand. A very sweet and personable short hispanic young lady greeted me with a smile and accepted m
Horrible experience. We only ordered one large order of fries, a pretzel and a small shake. We waited for over 20 minutes while others came a went and I pressed the button 3 times and finally a guy came on and said your order will be right out. When they finally brought it the food was cold and in a
The lady that took our order continuously cut me off as I was trying to tell her what I wanted to order. She wouldn't even stop talking long enough for me to ask her to stop interrupting. Took the food home and there was no bacon on one of the 3 burgers ordered and was paid for. This is the 1st bad
I ordered 2 chicken slingers, a route 44 sweet tea and Dr pepper, tots with cheese and Baja sauce and a mini reeses blast.
Well after almost 35mins of waiting for the food it comes out.. I don't really mind the wait all that much because I understand things happen (I used to be a general manager for
Overall very dissatisfied and disappointed with the work ethic here. Sat here for 30 minutes after closing without our food. Called again and said they lost our food. Workers are walking (kind of) around cursing and stomping. 10/10 would not recommend again.
We didnt wait a looong time for our order. The food was A-1, as expected. Never been let down by Sonic, so far, sooo goood!
If your looking for even halfway decent customer service this place isn't it. I'm not picky and rarely get mad about poor fast food service but I have tried and tried to give this particular location a chance. Hell I probably won't EVER go to another Sonic franchise again!! Thank you
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