Sluurpy > Restaurants in Shaker Heights > Donatos Pizza

Donatos Pizza - Shaker Heights - Photo album

I ordered a cheese pizza for my niece on 6/13/2022 and was sent a pizza w/pork right before they closed. I am allergic to pork and I’m also Muslim so I can not eat it. I called to speak to a manager to see if I could get another pizza, and was told I could get a customer credit for next time because

We got 5 pizzas and a party salad. The food was delivered hot and fresh and on time. Everything was delicious, especially the thin chest pepperoni pizza. Everyone in our group enjoyed the pizza. No problems like the other reviews mentioned.

Dinning area very dirty tables had napkins let on tables chairs not pulled in the girl had friends standing at counter cousin like a trucker my pizza was NOT loaded with pepperoni and not cooked to standard I wrote a complaint to Donatos never heard anything back

My father was talking about this place non stop, he had it 10 years ago and claimed it was the best pizza he ever had in Ohio. He came to visit last weekend and we all finally got to try it and it was delicious! I even forgot to add a coupon code when ordering online, I called in to see if I could a

Works pizza was good. The other pizza provided wasn't what we ordered.

Manager is completely inept. We ordered a pizza at 8:14pm and estimated delivery time of 9:30pm. We called at 9:35 after no show on delivery and were told “it’s on its way out”. After another 35 minutes I called only to get attitude from the manager and told we needed to place order with a credit ca

We gave them a chance to make it right, a cheesy bread that was raw in the middle so fine they did a refire. Came out in suspiciously little time and what they did was turn up the oven and nearly burn it and it was still raw in the middle. The cook was argumentative and had a bad attitude with my co

I called 3 times today on videophone. First call, I asked for delivery then they said only accept card not cash. Very understandable, I plan ed pay ton of cash but they said accept card. I was going to get my card ready to pay then they hang on me. Second call, they asked me for address then said