Pizza always burned from this location. We're called and had a replacement sent out and that is usually burnt too. We've had over 2 years of problems with this location. Wings? Burned. Pizza? Burned. Toasted sandwiches? Burned so black, we couldn't even eat them. Dessert cookie? Burned. If they coul
I've tried this place 4 or 5 times since moving to Shelbyville and it has never been good. Pizza was black a couple times. Only one of their staff has ever been decently friendly. The last time I went in there I had to wait for about 10-15 minutes while the girl behind the counter had a conversat
I am eating Pizza Hut for at least 7 years. I always have marinara sauce on the side. I never charged extra for that. lady at cash register she said we will charge $0.50. I don’t mind to pay extra but her attitude was rude. I am also business owner and I think they should know how to deal with custo
The order took 2 hours to get to my house. After about a hour went by, I called the store and was told my order was with the delivery driver. He finally called about 45 minutes later and asked me to walk outside to the street to meet him.
The pizza was cold ofcourse.
I paid for my order in cash wit
They were slow and rude. We were still nice enough to give them a tip. The next day we saw they charged our card twice! We called and spoke to a manager(who was rude and no help at all) they said that if you tip it charges your card twice!? If that is really the issue then they should definitely war
Delivery time was quoted for 25-35 minutes. It came at 1 HR. There was no apology at the door, however I was given a coupon for a free LG pizza due to being late. That was nice and I appreciate that. The pizza however was very undercooked and almost inedible, but we managed.
It took an hour & 50 minutes for 2 personal pan pizzas & cinnamon rolls. The driver said they have 3 employees. It’s sad no one works but also that cold food & slow service is standard. No more orders from us to this Pizza Hut.
Salad bar shut down. Couldn't order wings because the fryers broke. So I order spaghetti with meat sauce. Big mistake! The pasta was raw. By 5 minutes raw. Told them I ordered soup. It took 10 minutes to come out. Which is strange because we were the ONLY people there it came out cold.
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