Review Rita's Of Shippensburg - Shippensburg

If I could give them no stars I would. They had no water ice but you don't know that until you've waited in line for 15 minutes already. I asked for a medium peanut butter swirl instead, but get this, they were out of medium cups too. No problem I understand that places run out of things, so I get a large, the cashier kindly handed me a cup that was sincerely 1/3rd full and had about 12 old pieces of peanut butter cups at the bottom with just about 3 spoonfuls of only vanilla custard nothing else. I paid $7 for a milk soup with chunks in it, not to mention the time and gas money it took to get there. If there is a manager out there who could give me a refund that would be lovely.

The employees were amazing, the two girls that were in there were so sweet. They got lines down very fast. I tried the chocolate covered strawberry ice and it was delicious. Definitely recommend going

Very racist environment, I tried to get a simple watermelon Gelati and the staff acted super hostile towards me, they acted like they thought I was going to rob the place since I'm black. I heard them snickering behind the counter and even think I heard the N word once or twice. I even heard them say "yeah black people don't tip". They then sloppily threw together my Gelati and threw it on the counter, told me to have a nice day very sarcastically.

The workers on 6/5/21 we're awesome quick efficient service. Both young ladies got rid of the long lines quick. And it was my first time having Rita's Oreo Chocolate Milkshake it was Awesome!

Very congenial, friendly folks. Great service!

Didn't have the flavor ice I was hoping for (strawberry) so tried cherry. It didn't have any flavor, was disappointed. Other in our group got a mango misto shake and they all loved it.

I got a large Frozen Custard cone. It was very small and completely hollow inside. I basically got a child's cone worth of ice cream. It was over $4.75 plus tip. Not going there again!

Ice Cream has always been good; but was very disappointed yesterday when the person who waited on me did not wear a mask; I was wearing mine and perhaps I should have said something. Is this company policy? In these times I thought all food service personnel were to be wearing masks.

Love Rita's! Usually go with a blendini the best of both words, ice and custard, YUM!<br/><br/>They request that you contact them ahead of time if you are bringing a large group so they can be properly staffed to accommodate your party which is nice.