These guys are great!! My son wanted something different for his birthday...and I wanted to do something along the lines if what he likes...cookie and pizza...how to combine the two!!! Called up Molly and told her what I wanted and Viola!!! A cookie made to look like a pizza!!! My son was so happy..
These ladies are the best! I ordered a cake for my daughter's birthday and picked it up when I got in the parking lot the wind blew a cake out of my hands. They would I let me buy another cake they remade the cake for me. These ladies are a wonderful example of above and beyond customer service.
Today July 19,2020 @ 2:30 was my 2nd time going into the store. The same exact employees, a male and the female manager. All I requested was a frosted cookie slice that wasn’t available in the case, and the manager refused to accommodate me. This isn’t how American cookie should operate, the custome
As I keep seeing reviews about a rude guy named Dylan, I am shocked and appalled that the owner has not fired this guy. I went to great American cookie today and just like many of the other reviews he was very rude and has a mean attitude. Many people confronted his rude behavior and still kept on g
Extremely rude! Employee named Dylan was rude and was being sarcastic when I asked a question and had a nasty attitude! Moving forward I will bring my business elsewhere! He needs to be fired.
I took my daughter there for some ice cream after dinner and the employee who helped us was extremely rude, his name was dylan and should not be working in customer service, awful experience and definitely wouldn’t return.
It was my first time going in this store and I was not sure how it worked and the man that was working approached me and my friend very rudely hs talked in a very rude manner and began to get aggravated by the fact we didn't understand where to order
The brownies are so good! Didn't make it to the cookies, because the brownies were calling me. They were super good when I took them home, but a little dry the next day. Still tasted good, though.
An error has occurred! Please try again in a few minutes