Anna Ingersoll
Great customer service! We had 26 people in our party. The two servers we had were phenomenal. Our drinks stayed full, they made sure we had everything we needed. The food was excellent and the manager stopped by to check on us. Hands down the best restaurant experience we had during our stay in the Nashville area. Very impressed!
Tiana Winston
Just in case the manager thought I was lying. I’m telling them what’s wrong with my order and all they’re saying is “you’re just missing condiments” as if I wanna eat this dry, now cold food! Not to mention it’s supposed to come with them regardless. Do y’all see these rolls 😂😂 they bout darker than me! I bit in it and almost broke my tooth. This location never been that good- I see why it’s hidden. Antioch still remains OG
Chy Malone
Definitely Not What We Expected.. Ordered Steak & Chickens Strips.. Potato Skins For Appetizer.. Steak Was Ok After I Sent It Back To Be Cooked.. Chicken Strips Was Good .. The Rice Pilaf Is Just Dry Brown Rice No Vegetables.. Returned And Got Broccoli.. Also The Mac & Cheese Was Bland. But The Rolls Were Good.. 🤷🏽♀️
Brittany Pazanti
Our first visit was great, we even thought this could be our weekly stop since just moving to the area. The second visit was not what we were expecting at all. Left a comment online and received a phone call from the general manager and the response and compassion he showed we decided to come back and give them another shot. This last visit was just as good as the first. Thank you Steve and the bartender that served us! We appreciate the kind hospitality!
B.J. Boyd
Our waiter was terrific!! He took excellent care of us, was polite and helpful. Our food was very good and there was more than plenty. Each of us took home leftovers for another day. When you are meeting with close friends, this is the exact kind of experience you wish to have. Brava!!
Carolyn Taylor
Decided to treat myself to a late lunch after running errands. Had not been to O'Charley's in awhile and the menu has changed but for the best. Lots of choices and the prices were reasonable. Had the catfish which was cooked to perfection. Will definitely return for another meal !!! Service was great too.
Jean Johnson
Went today with two friends of mine and considering they only had a bartender and one server and the place was pretty busy but I think they done a spectacular job and kept customer service top notch. And the food we had was great.
Debbie Hischke
My husband and I have liked o’Charleys for a long time. However the last few times we have eaten there it has been bad! Today the service was ok, the burgers were good but the sweet tea tasted off. The fries were ok but the plate looked dirty! Then I ordered the cobbler! It was frozen with ice cream on top. The ice cream was good but the couple of bites I tried of the cobbler was gross! Cobbler is supposed to be served warm, not frozen. It tasted like a frozen dinner that was barely thawed and not cooked! I have had better cobbler in the freezer section of the grocery store! My husband ordered a beer and they brought him water. We had to remind them twice and got it a half hour later! We also didn’t get the complementary rolls that are usually served before the meal.
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