Bonnie McCarty
Sonic is always too slow for fast food. I placed an order in the app but it still took 15 minutes to get our food. And then it wasn't even correct: My BLT had no bacon. It was just tomato and lettuce on toast! :(
Bleu Lane
This unit located in Almaville was easy to access from I-24 west of the freeway. Ordered the #1 Cheeseburger.
I got my order and it was not what I ordered. No cheese, lettuce, onion, mayo, or just a plain burger. I pulled back into a parking slot and pushed the button. A waitress/carhop came out looked at the order then took the sandwich back and brought me the right order.
Also the receipt showed I was overcharged. The girl took the ticket into the manager. When she returned she explained that the charge on my card would be returned to the card. If not then she took my name saying if the refund had not showed up in my account within a couple of days to return to the store and they would provide me with another #1 Cheeseburger.
This was an example of retailer doing everything they could to make their customer satisfied. I will return here in the future. Very pleased with how I was treated.
Scott Gypson
Came at 10:30pm (open until midnight) and no one would answer me or the 2 cars next to me in the stalls. Went to the drive through,…finally got an order in. The drink didn’t have nerds as requested, the chicken poppers were the wrong flavor, there was no cheese given for the pretzel and no ranch given for the cheddar peppers. Freaking trash way to run a business. Will happily go anywhere else in the future.
Karen Wolfe
Horrible experience and seems to be the usual. Stopped by there on Saturday, April 23 around 5 pm. Went thru the drive thru. Girls working were laughing and joking around and not taking care of customers. When they finally opened the window to take our money and get us the food the food was AWFUL. We ordered popcorn chicken and the whole container was nothing but breading and no chicken. I ordered a crispy chicken sandwich and the bun was burnt black and the chicken patty tasted like it'd been under a heat lamp all day. I couldn't eat the sandwich and we threw away the popcorn chicken as well. With the two drinks the order was 16.00 and I wouldn't have paid 1 dollar for it. Poor quality from a place that is typically much higher in price than other fast food places. Won't be back! If we hadn't been in a hurry for an appointment in Nashville we would have driven back around and demanded either our money back or the order redone.
Alex Cushman
Horrible! Waited in line for 30 minutes, 10 of it was at the order menu in the drive through. Only for an employee to come out and say they closed at 1030 and that they aren't taking any orders this was at 1030, I got there at 10. I said I've been here for 30 minutes he said sorry we've already turned everything off and can't make food, however they served 2 people in front of me and just stopped with me and made me sit there and not say they were closed till I sat there till 1030. There was a line around the building also. Absolutely ridiculous. This isn't the first time this has happened. They need new management.
Scott Guerrero
Good service, again typical fast food. But there lime slushy is so awesome. Actually pretty much all there drinks are awesome!
Jennifer Thompson
My son and I go there all the time. The food is good and great service. My son loves there rootbeer floats.
Ivan Tuttle
Sonic gets a 5 star from me because they have the best Onoin Rings and Shakes around, especially their Strawberry Shake❤ I have never been disappointed at Sonic!!!
Kenny Saunders
Absolutely spectacular staff! My order is always fresh, correct and delivered with a smile. This has to be one of the best sonic franchises I've ever had an experience with and I don't mind driving pass two or three other locations to visit this one. I can't say enough good comments about this place! The late night management (especially Tristan) has always taken great care of me and it is now a regular stop on the way home from work.
Darral Napper
Coke was flat and really pretty nasty. Tots were burnt and just not eatable. Meaty breakfast burrito was ok.
I used to work at sonic many years ago. Food used to be awesome. Has really gone downhill since then.
I did use drivethru and was on the interstate before I tasted my drink or checked my food.
Jennifer Leigh Block
This Sonic is always shortcutting me in the Blasts. Have to really dig through to find ANY add ins (except for what they dump on the top to make it look like you will get a lot). Today, got my Blast: 1. Add ins are still very hard to find 2. The entire MIDDLE of my ice cream was gone. Like it should have had a core, but it was left out. Guess putting that giant amount of whipped cream on top was supposed to cover it. Not happy. I will drive to the other Sonic in Smyrna if I want quality.
Katlynne Glass
The Cheese sticks were good, but my order was wrong. I got a jr. Breakfast burrito with bacon. I was not told that it only comes in sausage, so I was unknowingly charged an additional charge. After I received my food, there was NO bacon! After going back requesting they fix it, I was then told they don't do the jr burrito with bacon, and whoever took my order was wrong. After waiting and waiting, I was finally told they suppose they would make an exception, and then I had to wait longer for the stupid burrito! If it's only available in sausage, put it on the menu, or tell the customer! If the "actual" burrito is available with bacon, why is it such a big deal? All I wanted was a freaking burrito and it took me 30 minutes. I also asked for ketchup and never got it. NEVER GOING BACK!
Matt Marlatt
This is by far the best Sonic I have ever been to. The morning crew are my personal faves! They are amazing and know their regular customers. Outstanding and remarkable service.
Carrie Brooks
Just went through the drive thru for supper and awesome young lady, she's usually there on Wednesday's when we go for kids meals. This is a great sonic!
Colinda K. Abner
I love this Sonic and the morning staff are my people. :)
Evelyn Wade
They gave me a cookie dough brownie blast. There was cookie dough and brownie on top of the whip cream but when I got home there was none in the ice cream at all. I payed for a cookie dough brownie blast not a vanilla milk shake !
Denise Cross Flanery
This is by far the best Sonic around and has the most awesome employees! There's never a day go by that I am not greeted with a smile by anyone!
Bobbo Buckley
Replace your drive through speaker, it is the worst speaker I have ever heard.
AND, since your speaker is so bad (worst speaker in all of history), until you replace it, have your employees speak at half the rate they currently speak, which would actually be the normal rate everyone else speaks.
Other than that, your food is great, love your ice (bet ice ever), love the styrofoam cups (great ice lasts and lasts).
Monte Hayes Jr.
Excellent service. Always glad to see the same staff. Love my supersonic burrito on Saturday mornings.
Kelly Niickole
so i usually go to this sonic because it’s close and whatnot and i went through the drive thru today around 4:45 pm and paid for meal with the app. i also redeemed some items that were free today because today was the last day . well i get to the window and paid for my meal through the app and was gonna use my card to pay for the remaining . well i had to get out of line because i didn’t want to hold the line up and told the girl i would come back around . so i come back around and they are trying to charge me card for three different transactions. i told the girl i had paid most of it through the app and i needed to give her the remainder. i assume he was the manager, came over and said he voided my order and i had to pay full price . i told him to refund the money i had already paid and he said it should be going back to my card in a few days . they refused to give me any off my free things that i redeemed and showed them on the app. already called corporate and gave my complaint . will not be returning .
Kelly Brannon
Good food, good service no matter what time of day you're there
Chelsea Croft Salinas
Sweet tea is a little too sweet sometimes.
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