JIm Drosdick
I ordered a salad and a drink via the app for delivery. They sent the wrong salad and no drink. I called and they were extremely rude. I told her we didn't get the drink. She started yelling at me and I couldn't understand what she was saying. I asked her why was she yelling at me and she said you ordered through the app so I have to call doordash. Then I told her they sent the wrong salad. She started yelling again and said "I don't know who you think you are." And then hung up the phone.
I called Wendy's Corporate Headquarters but was on hold for 20 minutes and hung up.
Never ever will I eat at Wendy's.
Lashawndra Williams
They have the worst customer service I have ever seen. I sat in the drive through line for far too long for the cashier to get my order wrong and when I told her look that’s not what I ordered she basically said that is what she heard and I would have to get back in line to make another order because the register do not let the cashier do add ons. I said it’s not and add on if you got my order wrong and they refused to correct my order. I get people are tired and but do your job. You applied to work at Wendy’s so take pride in the fact you have a job. The manager did not help me at all and neither did the cashier .
Johnna Quenga
It was ok. Their medium drink is huge! I ordered a 10 pc. nuggets, a Jr. cheeseburger deluxe, a med. Dr. Pepper & a small chocolate Frosty. Burger was ok, didn't seem freshly cooked as well as the nuggets. I like for my food to be prepared right after I order it. That way I know it's fresh!! I think all fast-food restaurants should open up their doors & serve their customers hot, freshly prepared food. And not something that's coming out of a cueing oven (sorry McDonald's!!) or being warmed up by a microwave to make us think you made it fresh!! I know it's called Fast-Food, but if I come through the drive-thru during lunch or dinner rush, that food should be hot, because you know customers have very little patience in the drive-thru because they're on a time schedule. Oh, and stop putting all those condiments in the bag!! You should ask the customer when they're ordering if they need those things! That's why your inventory goes low & the condiments are thrown out as soon & they get home! That's such a wasteful thing to do!
Amanda Thompson
Total time in line at the drive thru was 32 minutes... the workers were mostly standing around and talking to each other. Didn't seem to care much that they were at work. My order wasn't even right and didn't get a receipt, but I didn't wait around to get it corrected since I had already been there so long.....with 3 kids in the car.
Bryan Jones
It was okay, the food was okay, the bacon was a bit overdone, thre drinks were good, and the service was okay. We had already drove off from another restaurant because of bad service, so with bias the service here was much better. It was clean on the outside, as we went through the drive thru.
Willie Elrod
I ordered the double baconaator, just the sandwich and a cup of ice! Burger was cold and they charged me $3 dollars for a cup of ice without the drink! Told them to keep the ice, I can get a 20lb of ice for $3 dollars got home only 10 block from Wendy and my Burger was cold didn't won't to go back up there, put it in the microwave to heat it up and it tasted bad! Won't be going to that Wendy's ever again!
Jennifer McClellan
Large fry price for medium size amount!! Please give the customer what they order. Also, the fries were not "hot and crispy" as advertised on the box!
Cathy W
Dining room closed. I'm over an hour from home, they have a long drive through line and I do not want to eat in my car. 3 strikesnd they lost my business.
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