Jodie Brownlee
Very affordable burger place! Burgers are 10/10. Fresh, hot, and tasty nearly every time. Fries are like a 3/10. So I just get the burger when I go. They have decent shakes also. Decent little fast food spot! Customer service is the typical of a fast food place.
Katlin Pichon
I’ve never liked steak and shake! The service is always terrible. My boyfriend convinced me to give it another try. I get a plain hot dog with relish and some fries and a sweet tea, that’s hard to mess up. We went through the drive through. I get my order and there is no ice in my tea. As a southerner. I do not want hot tea. Had they of let me know they were out of ice I would of said that I don’t want it . But they said nothing, just gave me hot tea and my fries were cold and my hot dog had no relish, they could have told me they were out of relish and I would of said I did not want it. For I can make a plain hot dog at home . Not only did they not put what I asked, they added mayo mustard and ketchup which was NOT ever asked for I dislike the taste of mustard and ketchup very much. Terrible experience as always. Never going back, don’t care how much time has passed. Steak and shake will never be good. Steak and shake has never done anything right.
Andrea Helms
Steak and shake has always been hands down one of my favorite places! But since covid, many places have suffered in service and in quality of food. Now I live in Alabama and I was passing through Mississippi and stopped there with my child, I wanted to share a great experience with her.. but it just was not that. You have to get the cheesy fries, ask for them to be marinated in cheese! That is the only way! But because it's drive through only they put your cheese in a cup, it takes away the complete effect of cheesy fries, and for this reason you get three stars. Put your fries and it's a go box and slather them with cheese, that's how they're advertised that's how they should be sold no matter the adversity we face cheese must reign supreme!!
Darline Bynum
#4- Double Steak Cheese Burger Combo w/Lemonade
***Experience this in person...❤️❤️❤️❤️****
Congratulations and High-5 to the Crew at the Goodman Road location. Today you were on point! Fast, friendly service. Food was delicious! Hot components were 🔥. Cold components were ❄️ and crunchy. It's been a long time (years) since I have totally enjoyed a Burger more. Please keep your high standards and I will continue to come by and order.
Stefeni Kennedy
If I could do no stars I would... the girl at the window handed me a large cup without closing the lid all the way. I barely got it through the window and it spilled ALL over the inside of my truck. All over the radio console, cup holder, floor al the way to the passenger door. All over the seat and me. She handed me a couple of napkins and asked what she was supposed to do about it. I asked for the MOD and well he said there’s nothing he can do about it and told me to call the district manager tomorrow. REALLY!!!
To top it off the fries half full and they were cold and stale. The burgers and drinks were completely wrong. Oh but it gets better! We attempted to heat up the fries and when we poured them onto a plate a dime came out with them. I tell you what... it’s hard to find good service and food now. It’s just ridiculous!! So Steak-N-Shake... I want to know who’s going to pay for my truck to be cleaned and fixed if it’s messed up.
Sarye Al
This location is one of the best ones in the Memphis area. However it has wasted potential. We went there yesterday and the food was great as always I got the double and cheese and my hubs got the spicy chicken sandwich they were awesome as every item on the menu is but it was hard to get the waitress to come to our table. The milkshakes are not as great in person as they appear on the menu, mine was a turtle caramel shake and it was just a plain vanilla icecream shake with too much caramel stuck to the sides of the glass, it was super hard and I had to eat it separately because it was imposible to mix it with the rest if the vanilla shake. My husband's "cookie dough " shake was nothing more than, again, plain vanilla shake with a few scattered pieces of hard cookie crumbs... it was ok but not what we expected, we would have been better off just ordering a chocolate or strawberry shake. All in all, it's always a good place to go and you get a lot of bang for your buck.
Jessica Davenport
follow me all over the South/ South East
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Wow Steak and Shake has a burger fry combo that's only $4!!! The meat at Steak and Shake is original and So good
No other fast food place comes close. It tastes amazing. The shakes are incredible too. They fries are pretty good. THE BURGERS ARE GREAT!!
My sister took me to Steak and Shake for the first time in years. It's truely the best fast food place for burgers
I like the Wendy's burger but it does not hold a candle to these guy!!
Seriously we fed 4,adults and a teen for $25. Where else can you do that. Anywhere else will cost you $50 plus easy what a bargain!!!
Fast food is outrageous compared to 10 years ago.
I am so glad to know I don't have to break the bank to get good quality food.
I say try it yourself. You will love it.got to give it two thumbs up
Jessica Brewer
Worst experience we've ever had. Just sad. Understaffed and it just sucked. Our waitress was overworked, but she did the best she could with what she was given. As for my burger, it looks bigger in the picture, fries were cold and over cooked. I really liked to eat there too. We drive from 30 minutes alway to get it, but you can bet your a** we won't ever go back. You really need to put o ne in hernando, ms. Just sayin
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