Sluurpy > Restaurants in Southington > Dunkin'

Dunkin' - Southington - Photo album

2nd time here in last 2yrs. The 1st time my coffee was horrible and the lady refused to make a different one. I never wanted to return. Today I thought why not give them another try, I'm in the area. So to avoid a repeat of the 1st time, I ordered my iced Macchiato with an extra shot of espresso. We
So I already made a review on this dunkin.. about the specific blonde female who works there.. for too long now because she takes 20 minutes per order. Always messes up my order regardless of what I order. Drink or food she is so rude to top it off. Idk why I made the mistake of coming here again :(
Normally great DD. Ordered a latte today and all she did was add cold milk to hot coffee. Was room temp, at best. I asked her if she could remake it. She was very nice about it, but she did the same thing. I wish they would train the barista better.
I got more coffee grounds in my cup then I had coffee!!! Nasty coffee. Definitely never go back to this location for sure
Great coffee and donuts. Walk in service was excellent Thanks guys
I'm new to the area and having been going to this location for a few weeks. Every morning I order the same coffee for 3.32. I always pay 5 dollars and leave the rest for a tip. This morning all I had was a 100 a 50 and 3 singles. I tried to pay with the 50 and was told it was against company policy
So I know things get busy and orders can be messed up in the rush. But this was just so odd. They literally put cheese on the outside of my wakeup wrap and made the whole thing super crispy. Not a huge deal but figured yall should know
They close at 7pm and so you can't order food after 630pm. I work up the road and have been turned down everytime I try to order at 630 or later. This isn't good customer service and I can only imagine how much money they are losing on a weekly basis for sales. I'm sure this can't be company policy.
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