Mcdonald's - Southlake - Photo album

Waited 15 minutes for a Diet Coke because they felt it was more safe to have me stand in the restaurant for that amount of time vs allowing me to fill my own cup and get out in 30 seconds. Completely backwards.

Literally the fastest food service I've gotten, that I can remember! From start to finish, it took me, maximum, 20 seconds to get my food. Love the convenient location although it can appear to be awkward when it was my first time. This location is definitely cleaner than most other McDonald's and t

This is how they serve the burger to you. You are supposed to manage it after you get it on your hand. And on top of that not only one time but multiple times they are like what sauce do you want and when you get home there is not a single sauce in it even after getting 2 orders of nuggets. Thats a

Go inside and look at dining room of this place. It’s McDonald’s so I’m sure no one will read this or care. That said, I visited during a normal Saturday lunch hour and the floors had food, crumbs everywhere, most of the tables were not cleaned. Drink station had cups and lids but nowhere to get nap

Only ordered a hot fudge sundae, their ice cream machine wasn’t working and instead of telling me that, they serve this to me anyways and say “I don’t know why it’s coming out like that” as they have it to me. Not cold at all and a complete liquid 🤮

I went though the drive through and ordered. They had me pull forward so they had time to get my order together. When I left, I checked my bag and was missing the 4 piece nuggets I ordered. I automatically tried calling 4 times with no answer and no way to leave a message.

Paid for my meal, then I was told they don’t have my drink. I didn’t want something else, so I said no drink. They didn’t offer to refund. Just rudely handed me my food. Which was also wrong. I asked for sauce and he rudely rolled his eyes and grabbed the wrong sauce. I just left. They don’t even t

The lady at the window today was wearing a gold necklace with a name on it and was so rude to me over French fries! When I placed the order the lady who took the order could not speak English and got the order wrong. When I asked for the fries at the window, the lady starting yelling at me and telli