This 4 stars is purley for the employee that was working today all by herself on feb 20th. She was an older lady, very kind. A little before 3pm i arrived to get my kids a&w. I was then going to go to sunway for a wrap but she had put a sign up saying she was going on break. You can tell she was trying her best. So many people were waiting on subway. Obviously your short staffed but having to lose money on a busy Saturday afternoon because nobody could come help her at work? I decided to wait the 30 mins an get a wrap. She literally had lost her voice an she was still giving the best customer service telling me this when i told her i hoped she had a betterday. . Wheres the manager? Obviously times are hard for everyone with the pandemic but seriously? So many people walked away an didnt wait but i did and im glad i got to tip her. This lady deserves a raise.
The lady working today at 1:40 was the best service I've ever had here please give her a raise she deserves it shes training and serving and had a wonderful personality definitely coming back just cause of her I wasn't able to get her name but hopefully this narrow it down
As an employee and a customer of subway I do understand some of the bad reviews we've gotten in the past. We are a smaller location and do our best to serve our customers with the up most respect. Thank you for you service and the feed back. We've recently let go of a few employees who's attitudes and customer sevices skills weren't up to par. And hired two new employees. Thanks again for all your patients and understanding while we transition them into our crew.
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