J Hebert
This is ridiculous.... those are supposed to be breadsticks. I worked at the hut for years and there is no way we would let food go out like this. No butter or seasoning on the breadsticks. Cheese sticks were mostly cheesed. Then the sauce... seriously not even half a cup for 10 sticks! Based on all the times I've ordered from here they're going downhill and I likely won't come back. The person who brought my curbside order out was not thrilled to be at his job and wouldn't even look me in the eyes when I said thank you . This store needs big improvements.
Tim can
Pizza Hut is highly expensive and when I ask for a pepperoni pizza I expect more than 2 pieces of pepperoni a slice. This is unreasonable and the last time I'll ever be going to pizza hut again. I've had previous experiences with cold, not fully cooked and burned food, twice the waiting time expected is also not an unreasonable accurance. Also WAY too much oil in most of their products. Best thing I can say is that the customer service is either excellent or absolute garbage.
This Guy
We ordered 1 large thin crust and 1 large stuffed crust, they ran out of large thin crust so they gave us 2 medium thin crusts instead! Thank you! That was a pleasant surprise and the delivery driver was really kind too (soft spoken kinda, had purple hair). You are all awesome, we love this location and never had any complaints!
Brooklyn Kunze
Horrible customer service. The young girl working seemed to have no clue how to work her job. Several people came in for pickup orders while I was waiting for mine and they had just started their pizzas when they got there. Not to mention, the two guys in the back making pizzas weren’t wearing gloves. Extremely unsanitary. Pulling apart bread, putting toppings of pizzas, etc. with no gloves and never saw any of them wash their hands during the 40+ minutes I was there waiting for my pizzas. The place was dirty. Very trashy looking. Will not be buying again. A guy in the store was telling me how he had been waiting for his order for an hour. The workers were wearing regular clothes and not wearing masks.
Chris
Here is my 8 piece wings that were delivered. Pizza missing toppings I was charged for. Reached out to management and was told someone would be contacting me to make it right. Went to website to explain the situation to corporate. Got an email from the area manager that someone would contact me. No one did. Emailed area manager back that I still haven’t been contacted over 2 months now. No response.
Anna Wyatt
I normally always get great pizza and great service. But tonight I was not that lucky. I put my order in at 6:47pm, my tracker said it was out for delivery and I should be getting my pizza around 7:17pm. I finally called the store at 8pm and am informed that my order got "lost" and would be there shortly. No offer or apology to fix an over hour wait time. Cherry on top of it, my pizza is luke warm at best and soggy from sitting in there bag for an hour. My three year won't touch it its so soggy. Very disappointed, later cold dinner is not what I ordered.
Nancy Harnetiax
We ordered 2 large pizzas one pepperoni the other chicken with bacon, onions and green peppers.The dough was extremely dry just like the cardboard box and the pizza had no taste. If your going to spend that much money you should get your moneys worth. Try a different place.
Joshua Washington
I just had the most horrible experience at this particular pizza hut store. I drove there to get my pizza and they got my order wrong, I didn't even realize until I got home and as I saw they substituted meatballs for Italian sausage. Didn't care to mention that at all when I was in there. Drove back after realizing their mistake and the guy that I was dealing with acted hostile asking me what I wanted him to do about it. I told him I wanted another pizza made he then started comping with an attitude while cussing not directly at me but showing his frustration through that.
If I had a child I would not bring him to this particular store just for that very reason. After he made my other pizza and gave it to me his demeanor and attitude were still hostle, as he kept saying he is there five nights a week like he was using them as fighting words from how I saw he was reacting to me. I felt threatened by the way he was acting. I have put this review of this particular store on here so people don't have to go through what I went through. I will be talking about this to the manager when they come in tomorrow.
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