Wendy's Springfield

Four stars only because right off the bat I told her I was missing a drink and she said I only paid for one chocolate milk. I had added on a chocolate milk because I have two kids and just figured they didn't charge me. Well I drove off and not only did they charge me but they argued with me and didn't give me the extra chocolate milk and I was missing the extra nuggets for my other child. On top of that, the one kids meal I did get didn't come with the toy it's supposed to come with. Part of it was my fault for not double checking the receipt and showing to their faces and another was their fault for missing it in the first place. I normally don't complain but this staff member in particular pretty much told me I only paid for one chocolate milk and had a rude attitude about it. I know people are human and everyone makes mistakes, however, being rude to a customer is not the way to go about it. It could have all been avoided if she had simply looked at the order and realized I paid $1.69 extra for a second chocolate milk. So after it was all said and done I had two unhappy children, One missing her toy and the other missing her chocolate milk. The employees attitude about it is what earned them this lovely review. We still love Wendy's.