Dunkin' - Springfield - Photo album

Very rude and unprofessional! I can't believe people pay these "employees" to be rude and chill on the job....where do I sign up? Was asked 5 times can I take your order soon as I start talking I get a hold on all 5 times....rude! What's so important you can't even be bothered to take my order? That

I ordered a sandwich from this dunkin donuts and when i bit into it, it was cold - like they took the egg out the fridge and threw it on my sandwich so i tossed it. The next day i thought i would give it another try. I informed the manager at this location about the sandwich situation and I did not

I have to say that I can't even provide one star for a ratting for this location. The staff working at this site are extremely unprofessional. The manager at this location really needs to get a handle on the behavior of their employees. I was in the drive thru and I heard the entire conversation

I love this DD restaurant. I live in Westfield, but I work in Springfield. I go there every other morning for my usual espresso drink. I love all the morning staff. I'm truly pleased with their service and excellent professionalism. I plan to complete their DD survey in order to fully express my gr

Coffee used to be great. Not sure if the same employees work there as opposed to 4-5 months ago. Coffee seems to be bitter now. Not a great variety of donuts, and drive thru headsets are HORRIBLE! You have to yell to order...

Very rude and unprofessional! I can't believe people pay these "employees" to be rude and chill on the job....where do I sign up? Was asked 5 times can I take your order soon as I start talking I get a hold on all 5 times....rude! What's so important you can't even be bothered to take my order?

Very Bad service From this DD's, drive thru is super slow. People kept on leaving. When I was half way home, I notice I got charge extra for something I didn't even order. Never coming back here again.

Very unproffessional staff. Rushed me through drive thru. And then i get home after a 12 hour night shift and realize I dont Have my overpriced sandwich so I called and was on the phone with someone for not even 20 seconds and tried to explain that I didnt receive my sandwich and was told I dont hav