J C
Terrible Customer Service, I spoke to the lady who then claimed was the Manager. When I called last sunday on the 8th of 2015. The lady had me waiting in a total of approx 10 minutes. She was arguing with numerous people, also when she asked me "What do you want to order?" I mentioned what I wanted and she cut me right off to attend the other customer.
When I was in process of informing her what I was going to order and asked the person next to me what did she want. The chinese lady abruptly asked me , "Make up you mind!!! I have no time to talk on phone, you call me back when you made order!!" and abruptly hung up on me. I called again and told me to "WAIT!" and after that I asked to speak to a Manager. She said that she is the Manager, so I informed her of the un professionalism of the food clerk, and then she immediately started arguing with me.
In her terms it was alright for her to have me (customer)wait over 10 minutes on the phone line to conversate and argue with her employees and customers, but it's not ok for me to put her on hold for a brief moment to clarify to my friend what order she wanted?From what I witnessed that the food clerk was impersonating the Manager or we have an appalling manager running a bad business which soon if continuation of this behavior and unethical practice. May soon suffer the extinction of running out of business along with other Chinese Restaurants that has gone out of business from my area.
Quite Frankly, I recalled that I ordered from this Restaurant and the food wasn't all that spectacular. The food was generic at it's best along with the stale crab rangoons.
Also the Restaurant is not listed on the Better Business Bureau.
I will never call this place or order for any of that matter again.
Wise T. Allah
I don't eat pork so I can't comment on any of those dishes yet I noticed they are very good with healthy meals and everything else seems thrown together. Good food don't get me wrong I just feel they put more into cooking a healthy meal vs slapping somethng together real quick to keep the orders down. Idk go figure.
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