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Sluurpy > Restaurants in Springfield > Dunkin'

Dunkin' - Springfield - Photo album

Walking in The most Famous coffee shop, in my opinion, was not a great experience. Cashier was definitely high. Cashier pass me twice while me and another customer, lady with her beautiful service dog, waited like 3-5 mins. No one had name tags, hair nets and no one had a smile on there face. Manage
My son got me a new drink. IDK what it as called but it was two toned. and so yummy. I went to a different DnD and they had no idea what it was UGH
Complete incompetence! I pulled up at the drive through and ordered 6 glazed and 6 chocolate frosted, which is what I get at every other location and have never had a problem. But they were confused by the terminology "chocolate frosted" so I said the glazed donuts with the chocolate frosting. They
My order was by ana I asked for three donuts and they charged me for 5... Then I got the extra donut I paid for but I didn't want 5 donuts... The manager lady abused the employee in front of me while I waited for food screaming at him... They forgot the bacon on my sourdough sandwich as well.. horri
Love there coffee can't eat anything else because it has eggs in it
Terrible experience honestly they treated me like scum when I was ordering I asked if they can check my gift card the lady said "no I'm not gonna be checking any more gift card and that I was stabding outside in front of the store for a while and probably picked the card up" I literally just arrived
I used to love this particular store but not anymore. The employees just do not care how they make their customers coffee. Almost every time I go there my order is always wrong. This morning my coffee had no sugar and I ordered sugar in my coffee. I will be contacting the corporate office about this
Long wait times at least 20-30 trapped in drive thru
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