Generally this location has been good. There's only been one time of many visits where something wasn't cooked through (super doughy garlic knots). Generally the pizza is good, on time, and no complaints. The free papadia that gets thrown in occasionally is also nice in addition to the rewards.
I always get the family size 5 meat treat I believe it's called. Never any problems. Workers are polite. Pizza is made quickly. Definitely my go to since Lil Caesars had me waiting 45 minutes before I figured out that the bunch of people & myself were all waiting on bread sticks which were still dough. They really should of let us know. Cost them my business for the foreseeable future. Keep it up Springville Papa Murphy's!
Staff & Service: Quick and friendly.
Order Status: Ready when promised.
Taste: Simply delicious!!! (We love their standard crust pizza and decided to try the thin crust. Personal preference, it was not as tasty at the time; however, the next day, it was very delicious as a cold breakfast!)
Ease of ordering: They have a decent app and website. It's quite intuitive and the availability of specials makes it very competitive, especially for the value.
Great food as always. What prompted me to leave a review is what happened tonight:
We had a couple items get mixed up (BBQ sauce on something that shouldn't have it, and no BBQ sauce on something that needed it). When I called down, the gentleman was quick to own his mistake, which goes a long way for me.
Mistakes happen to the best of us, these five stars are because of the great service after a mistake was made. Makes me happy to do business here!
We have been ordering from this Papa John's since we moved to Springville 5 years ago. We've mostly enjoyed it. We have had some issues with getting our orders right occasionally, but the owner/manager has always been prompt in remedying the situation. Their customer service is excellent and we love their app.
These guys have great pizza! It's my favorite of any pizza place. Speedy, accurate delivery. I tipped the driver $10 because I know, like waitresses, delivery drivers only make about $2.50 an hour and survive on tips, (at least that's what I was paid as a driver about a decade ago). I always tip the drivers well. They use their own vehicles, and don't get much reimbursement for maintenance from the companies they work for.
Great pizza, great price. We ordered online at 6:00 on a Friday. They were slammed but they still got us our pizza fresh made within 5 minutes of the pickup time.
Definitely order for pick up; it’s faster. You must order the stuffed crust! The wings definitely need more sauce and more crunch, but overall I will continue to visit Papa!
Great service today! The pizzas were great and the staff were friendly. The cashier (manager?) Helped me carry my food to my car because I was also carrying my baby. Very kind! We will be back to this location.
They are the only ones I've liked so far who makes the best chicken bacon ranch pizza with Roma tomatoes. I've tried others but they dont compare. I love their pizza regardless, just can't eat here a lot. Wish they had better deals so I could afford it more. Other then that, love it!
These guys are stellar. They are often singing to music (sometimes Disney) when you go in the store which gives it a fun feel. You get the sense staff enjoy their job and are proud of their work. Most fast food/delivery employees don’t seem to care if customers know that they hate their job. These guys stand out. Great, quality food and a fun place.
My favorite pizza in all the land! Consistently delicious!!
I've gotten a pizza on Friday/Saturday nights a few times when they were slammed busy but they were always awesome to deal with. They've always got my order correct and have always been super nice. The pizza was also fresh and the employees were crazy nice.
Super impressed with their service. Ordered online for delivery. Everything was accurate, fresh and on time. I even got my extra sauces and seasoning packets like requested. Delivery driver was super friendly and thanked me for my order from the road (none contact delivery).
Staff was amazing, I've never been to a Papa John's before and the cashier was great to tell me their specials and they got me my pizza in under 15 minutes! Mmmm will definitely eat here again! Great customer service, great food, and great prices! Why would you NOT choose to eat here??
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