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Sluurpy > Restaurants in Springville > Mcdonald's

Mcdonald's - Springville - Photo album

Dinner, bacon quarter pounder hold the onions. Simple right? Guess not. Comes with onions, no bacon and apparently you have to specify COOK the patty
We ordered bacon, egg and cheese muffins. 1047 am. They close at 1200 am. We got home, which is 15 minutes away, opened our sandwiches and there was no egg on either of them... coincidence? Don't believe in them.
The menu screen was not working and I asked the lady what food was missing she said I don't control the screen I asked if there was a way to see what they had then she ignored me. I had to do to the drive thru menu to see what my whole family wanted. Then the burgers were cold and the buns were dry.
Went thru the drive-thru' lane. The intercom was scratchy. 😖 The food is good. Fries nice & hot! 😋 And, they made our burgers exactly like we wanted!
Weird set up, confused staff, no real leadership shown. Orders taken out of place in line... But the food was hot and the order was right!!
Fantastic customer experience that made us feel welcomed and appreciated on Friday December 10th at around noon! Both servers had smiles on their face and spoke professionally. Highly recommend trying out the Holiday Pies! Thank you :)
I ordered online and picked up in store so fast and easy.
Fast food, but not good fast food; coffee's okay if you need a cup. Both times I visited, once in the morning for coffee using drive-thru, and another time late afternoon inside for a meal, service was efficient, staff showed good mannerism, and restaurant was clean.
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