It took over twenty minutes to get two cold brew coffees in a completely dead store during off hours. I ordered a regular and a large, and clarified my order twice.
When they came out, there were two regulars and I was told that they didn't come in a large, despite it being on the menu right above u
There is nothing rapid about the rapid pickup process at all. The area they keep the rapid pickup orders in is behind the counter. Every other Panera I frequent has the pickup area available for the customers and delivery drivers to retrieve the orders. And all the employees by you like they don't s
This location seems to be a little bit smaller than other locations and it didnt have the self serve kiosk that the larger store have, but the service here was pleasant and smooth. I ordered an ice coffee and it was served up quickly and efficiently by an employee that was standing by the pick up co
Ordered a cinnamon roll and a hot chocolate. The young man that helped me was wonderful! However, as I waited for my drink, I was side glanced at quite a few times (by another employee). Further frustrating me, I had a hot chocolate, yet a couple with a large order and a few drinks who was checked o
Cold brew was pure concentrate, an easy mistake, but they then offered to charge me for another coffee to switch drinks.
The hot sandwich was cold in the middle and the soup was thick like glue. Got sick and had to go home instead of other plans.
You know how in most coffee or breakfast places, when you order an iced coffee, you're given an iced coffee? Well at Panera, you're given a cup and told to fill it with ice, and then add piping hot coffee from a dispenser. So, enjoy your watered-down, lukewarm coffee...some assembly required.
If you visit, expect to wait a while to order and even longer for your food. This is my local Panera, and after many visits I’ve decided this must be one of the slowest Panera I have ever visited. The food is the standard Panera quality, which is why it still gets a few stars.
Kids loved the pepperoni pizza and non dairy peach blueberry smoothie. My personal favorite, the cinnamon crunch bagel toasted with nonfat honey walnut cream cheese was delicious.
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