Herald Balthazar
Delivery driver here. I got 2 orders. Told Zaxby I had arrived. Waited 20 minutes. Checked on my order again. Was told they are not making any delivery orders until their drive through and lobby customers were served. The drive through was out to the high way and lobby was full. The restaurants can turn off their delivery orders so customers can stop ordering when they get this busy. I was told they cannot turn it off. I then contacted the delivery service. They confirmed they restaurant can turn off orders. Both my orders had to be cancelled. So both customers waited over an hour after their order was placed to end up getting nothing. I got paid a total of $2 for over 20 minute wait in restaurant and another 30 minutes on the phone with delivery service.
You are making your drive through and lobby customers wait longer because you didn't turn off delivery. Gigantic fail Zaxby. All of this could have been avoided.
Mary Brogdon
Love the food! Usually in and out, but if we have to wait, its no more than 10 minutes when its really busy. The staff is always super helpful and friendly!
Carol Tippins
My daughter is addicted to Zaxby's, she worked for them on high school just so she could eat there everyday. She's in college up north and they don't have Zaxby's so she comes home on her breaks just to eat at Zaxby's.
Kayla
Was very disappointed. The girl in the drive thru didn't know how to count and she didn't put ice in my drinks. Overall everything tasted as if I had ordered it from wish
Braylee Hall
We went there and they were slow the people were rude we did not get all of are food or are drinks no drinks were in the Machine and all there was, was sweet tea. They did not give me my sauce and I asked for it a d they made me pay even though it comes with it!! Food was cold
Lauren Ezell
Just don’t. Food is ok most of the time but the attitudes stink. No care for customer service. There are better places in Thomasville.
Althea Smith
Order was totally made wrong but I give the manager a five-star because she corrected the problem
QuietOne InAtl
Awesome food as at most all Zaxbys. Pretty long wait, however, and having a person taking orders in person in line didn't seem to help a lot.
An error has occurred! Please try again in a few minutes