Had a horrible experience. I stood in the lobby for 13 minutes with NO acknowledgement. When the manager (pictured) finally came to the front counter, she still did not even look at the now 5-6 people in the counter area. When I asked, she said her priority is the drive-thru. When I asked if there
Staff is extremely rude! They are always out of every donut. They are always big let down. I will never come here again because of staff. They should really think about getting some employees that want to work with customers and keep their food stocked. You're in the food service industry! If you do
I'm from Arizona so when I came to Ohio I wanted to try tim Hortons. I waited for 15 min at the cash register. And I was The only one in the lobby. When the girl finally came to take my order she was rude rolled her eyes acting like taking my order was a huge inconvenience for her, when All she was
The person taking our order through the drive thru acted as if we were a huge inconvenience!
Some people really don't belong in public service jobs. Maybe she was having a bad day.
I visited the Tim Hortons on Alexis Rd Sylvania Ohio in Aug 2018. Before I got out of my car one employee was hanging outside of the entrance door, another one was at the back of the building on her phone screaming at someone! When I entered to order the employees acted as if it were the last place
The sugar free coffee is fair, but i prefer bigby or Starbucks. The food is ok but not great. My bagel was supposed to be toasted but was soggy and lukewarm. I’ve been there several times and each time my order was correct and timely but just didn’t taste great. I probably won’t go back. To be fair,
They don’t serve lunch at this location, so be aware of that.
I ordered breakfast sandwiches instead and after having paid and waiting around 10 minutes the cashier came back and said we are out of the sausage I ordered… why did it take so long for you to figure that out?
Drive thru is awkward wit
Fast service, Awesome staff... Very clean inside and outside. 5 stars all the way.
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