Reviews Steak 'n Shake

4
R Brown
+4
Best hamburgers! Hands down good burgers! That perfectly flat grilled charred and not greasy goodness. Onion rings and fries... perfectly cooked, not greasy and crisp. Scarfed our food down because it was just that good. I rated a 4 only because the place looks dirty outside and very dated inside but don't let that fool you, excellent food inside! Server was friendly. Will be back.
5
Zachary Lux
+5
Food was good. My wife and family had never eaten @ here or even seen one since they aren't in our area. The food was what you would expect, but the customer service was top notch. You have to use a kiosk to order but I saw an employee help a few customers and even walked an elderly women through the process and made the adjustments so she could have a Patty Melt liked she use to order. We were a group of 7 (2 adults and 5 kiddos) that had been on the road for over 2 weeks and 5000 miles and the staff dealt with my kiddos and kept asking if we needed anything. If I didn't live 8 hours away I would go again.
4
Jo Mr
+4
Dishes are simple but enough for a great meal, prices are decent for the food you get in my opinion shakes are more expensive than a burger combo. I got a jalapeño burger with chili fries and I was just satisfied. They have drive through and pick up parking slots for those that use the app. Four stars for the condition of the building the owner really needs to make a renovation in the inside like ceiling, restrooms, floor, chairs and tables, etc. The service was great since the moment we arrived until we paid our bill, Vitoria was our waitress she really did exceptional taking care of our party, the total bill was $40,00 plus tip. The entire staff does a great job trying to keep running this place I would definitely come back again.
5
Rachael Asbury
+5
LOVE this place. It’s very cheap and very good. Diner style food and decor. Burgers are great and the shoestring fries are as well. Prices have gone up a bit but still much cheaper than typical fast food and WAY better. We got two meals, additional side of large onion rings and 2 shakes with add ins for about $30 including tax. Plus, of course you get the many shake options as well. The only thing I didn’t like was the paper straws for the shakes. I get that they’re eco friendly, but I hate it against my teeth and they collapse. My son had to get a second straw to finish his shake. I’ll definitely be back!
4
Jon Flippin
+4
I can say without question that I have always had fast, friendly, quality service at the Topeka location. Their food is served hot and fresh and they have not messed up my order yet. They did substitute an item from an online order without telling me but overall they get high marks for a fast food chain.
5
John Foster
+5
The waitress that helped us Saturday afternoon 5/7/22 was exceptional! She took care of me and my family. I appreciate good service. The food was good and she (waitress) received a nice tip!
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