Cold Stone Creamery - Topeka - Photo album

Very short line when me and my date entered. I noticed there were only 2 employees working and unfortunately I assumed by there body language they have been working all day. There were a few rude customers that caused an employee to break down multiple times. After 40 minutes, we finally got our sha

Only 1 employee working on a Saturday afternoon. My wife and I waited over 30 minutes for our turn to order. Multiple potential customers walking out when the realize how long it will take. Ownership and management are definitely the ones to blame. The young lady working was doing her best to servi

Ordered 4 ice creams on 5-14. Was told their freezer is broken when arrived. They gave my son the ice creams and #1 they are soup, #2 they are not what was ordered. You should close the store and website when your freezer is not working at an ICE CREAM store.

Last night we went to Coldstone. Online it says they don't close til 1030pm on the door outside it says they close at 930pm. It was 8:17pm my family and I got out of our vehicle walked up to the door and some little blond girl ran up and locked the door just as I was grabbing the handle then ran bac

Went to Topeka Coldstone with kids and grandkids. There was a small line with maybe 8 people in front of us. 2 workers out front, one worker between front and back. There was another person in the back but not sure what they were doing. We waited over 30 min before we got to the front of the line.

Really sad when you post a sign saying you'll be right back when you have no intentions of doing so. Had a vehicle full and then another vehicle pulled up and who knows how many before me had shown up expecting to get ice cream today. The other vehicle called after we waited over 10 minutes. Which

Ordered online, paid for 3 toppings. It came with no toppings at all and I wasn't unaware until I got home with it. Tried to call the store but no answer. It was $8.00 and it was literally just cake batter. Ice cream was good but that's really frustrating.

ICE CREAM WAS COMPLETELY MELTED WHEN I RECEIVED MY ORDER. I INITIALLY THOUGHT IT WAS A DELIVERY ISSUE. I CALLED THE 2ND DAY AND THEY CANCELLED MY ORDER AND INDICATED THAT THEY HAD TO CLOSE EARLY BECAUSE OF ISSUES WITH THE FREEZER. YET THE INDIVIDUAL I SPOKE WITH SAID I COULD COME AND PICK UP MY ORD