Ar Kai
Wow! This is one of my new to go diner places in South Bay area now! The foods are very tasty and the staffs there are super friendly. The portions are generous, and the price is very reasonable. This place feels like an old school diner vibe with many bears décor. I do feel like going to a family-owned restaurant and love the atmosphere there.
Quick tips: This place is always packed during Sat/Sun lunch hour. You should go there very early in the morning and later in the afternoon if you do not want a long wait in line. Food does take some time to prepare and get ready to serve.
Pauline Suzuki
Not that crowded, we got seated right away. Food came quick. It was good, great portions. and the Restrooms were super clean!
Rob & Raiden
I Only have only eaten at black bear diner in Arizona...But for today it's in Torrance... food was pretty good (but can u really screw up breakfast?Hope..not) but I had the sweet waffle with thick..cuz bacon...i really liked the waffle it had such a sweet, vanilla flavor to it. .was hoping the waffle was a little bigger cuz it is on the smaller side in comparison to other restaurants, Bacon was bacon. It was good. Service was all right. Plan on going there again and maybe try some dinner. Really want to try their fried chicken steak. Only downside which is not even the restaurants fault but having to park further down with a broken leg and crush myself through the parking lot and people parking in handicap spots that aren't even handicapped. Just want to park and take up spaces. That's the only complaint I have
Shawn Shepherd
This place feels exactly as you would expect your local diner to feel....friendly staff who seemed to know the regular customers and what they liked to order...that sort of feel.
The bear motif throughout is fun and although there are a lot of bears...it doesn't seem like too much.
Host and servers were super friendly and knowledgeable.
Most of the food was pretty good, but there were a couple of misses (had biscuits with the lunch order and they seemed like they were probably left over from breakfast and were a little stale and the bread pudding was hit on the outside but ice cold on the inside.
Having said that, we will definitely be back and give them another shot.
The manager was high-fiving the crew and they seemed to have a great team atmosphere, so I think it's likely the next visit will be better.
Greg Semos
You won't go home hungry. This is food that tastes good and is served in very generous portions. It will not make the top ten restaurants in America, to be sure, but of its type it will not disappoint you.
We stopped for breakfast here on Thanksgiving morning and it was doing good business, but we were seated immediately. The theme is bears, bears on the tables, the walls, the counters. Wood, trees: americana.
The menu is huge, breakfast, lunch, and dinner. We had eggs, bacon, potatoes, and toast. To say it was served quickly would be an understatement. They were expecting us. I had over easy and home fries. Very good, eggs were over easy-no small compliment. Nancy had scrambled and the country potatoes which were exceptionally good, with a nice (if unexpected) heat to them. The coffee was good as well.
We saw same waffles go by, and I have to say I will try them the next time. They were the size of a Range Rover hub cap and looked great.
The server was prompt and attentive. All in all, a fine experience.
If my choice was between Black Bear and say Dennys or IHOP, I am going to go with the Black Bear.
Alana McD
It's a diner and the food is a bit better than traditional diners. I like their huge biscuits and waffles. Being a Rewards member, you get an email with a code for a free Bearthday Breakfast! Sweet!
Joy Kennelly
Really adorable concept and had such high hopes because I've seen this place often driving between California and Washington. However, what I learned is, don't order a prime rib dinner from a diner. Only from a steak house. The price was discounted, but the meat was tough, overcooked, tasteless and not worth it. Cute decor and nice waiter, but once was enough.
Vivi Goh
Amazing service! Always love the cozy atmosphere of Black Bear Diner. The Huckleberry shake is a must-try.
Grace María Castillo
My family and I drove 25 miles to come to Black Bear as we heard great reviews on the customer service and food. However, that was not our experience this past Sunday, August 20th. We were a party of six. 4 Adults and 2 Children. The wait was about 30 minutes to be seated, which we were fine with as we figured with all these people waiting to be seated food must be awesome. We were seated and a very cheerful server comes along and immediately started speaking to us in Spanish, how she assumed we all spoke Spanish is beyond me, Nevertheless, I responded in English and she proceeded to take our drink order. I won't bore everyone with a play by play, we ordered our food, and that was the last we saw of our server for just under an hour...no server, no BREAKFAST! Since our server was MIA we asked other servers for more coffee. Finally a young woman comes by and says that there was some sort of issue with the printer and our food never made it to the Kitchen, yet, they were working on it and they would get the kids breakfast out first, no more than 5 minutes . By this time my patience was short , and I politely said, "please make sure as we are just ready to walk out" She did not respond and just stared at me. 10 minutes later the kids plates come. Subsequently in about 8 minute intervals 3 more plates come but not my Fiancée's. I split my Breakfast in half and share with him. 30 minutes after the kids plates were served his food comes along which we politely declined. I guess I am wondering why a Manager never came by to address the issue, or if a manager was informed at all of the mishap. You'd think that at the moment we declined the last plate served , the server would have then brought the issue to a Manager's attention? No apologies , no regrets nothing . We proceed to pay our bill and after I request to speak to a manager who politely just stared at me a I explained that we came from far only to leave with a very disappointing experience. He then asks me what I would like him to do? That was dumbfounding to be honest, as I wasn't looking for a freebie or a discount as I had already paid my bill but perhaps an apology for such a poor experience . When I stated that I felt it was important for him to know what happen to perhaps avoid the issue happening in the future to another family, he stated that if we were ever in the neighborhood to come by and they would take care of us. Not sure I want to even consider the offer. The food I must say was amazing, but customer service is the key to any retail experience and mine was subpar.
Mara Martinez
Well yesterday was my very first time here it was recommended by a friend so I decided I would try it out. But sorry to say thAt I had a very bad experience, I got really bad customer service. First I waited 45 min. To be seated which I could deal with but then was seated and waited about 10 min. To get a server to ask what we wanted to drink, waited about 10 min. Get our drinks for only lemonade but coffee had to wait 5 more minutes , and then another 10 min to get our order taken. But never got any one to check if we were ok or needed anything. We didn't get spoons to stir our coffee we ended up stiring with our forks, we ran out of coffee and lemonade into our meal and has to flag down a server to get refills on our drinks, coffee came fast but took another ten minutes after the coffee refill to get our lemonade refill. The food was ok but I got only 2 strips of bacon in my BLT for the price of the sandwich was not worth it. It was a really bad experience for me and I will not be returning.
Annamarie Salais Reid
Our family of 4 first time. We're visiting from Arizona Black Bear diner came up as we're looking for a place to have dinner. We're glad we made the choice to eat here. The food was delicious and the service was excellent. We would definitely recommend this place. Now we're going to have to go to the Black Bear diner back in Arizona.
Frank Gonzales
We Always have breakfast or lunch there. The Thing I've noticed is there's always a line to get in & for some reason a 1/4 of the tables are empty. The staff is always busy & never seen them loafing around. Looks like they could use one or two more staff members otherwise the rest is enjoyable.
Anthony Thomas
Considering it was Father’s Day, the wait was not bad . The food was excellent. You had enough food to take home. I would recommend this restaurant to everyone.
Margarite Clark
This place is awesome (ask for Jennifer), her customers service skill are always on point...their pancakes actually melt in your mouth..and don't forget the bearclaw
Rebecca Madrigal Mesaeh
The best place with the best food and service! We do not get there as often as we like. But we always enjoy it!!
Jacqueline McLemore
Our Server Rick was awesome!!!
If you’re a Bavon Lover, then the bacon stuff pancakes are a dream come too!!! Can you say delicious!!!🤗🤗🤗❤️❤️❤️
I ordered the Grizz and it is a lot of food, enough for 2 to share and be full.
Terry Graue
Lots of menu choices. Breakfast served all day. Big portions. Good service. No complaints at all. Would recommend this place to anyone with a big appetite!! Parking was a little tight due to the popularity of this restaurant.
Cindy Dailey Gregorio
This is our third time here, love the atmosphere and friendly staff, husband especially loves the patty melt, fries were a little over cooked but who doesn't like crispy fries. I had the chicken strip basket but wished I had ordered the breakfast instead because it is always really yummy.
Candy Hall
My family and I have been going there since they opened. Last night the service was horrible!!!! We were sat in a discreet corner booth. The server Uriel approached us in a timely fashion in the beginning. I ordered a cup of soup as my meal which was served prior to everyone else's meal, instead of with all the other meals. So when everyone else got their food I was done with my soup. He continuously addressed the booth in front of us and NEVER approached our table to see if everything was okay or if we needed anything. Very disappointed with the service we received!!!!
Yvette Towers
Yesterday was my first time and last..very bad customer service got burn pancakes told waiter I got burn pancakes came back with another burn one...waiter never came to check if we was ok if we need something really bad experience
Molly Ayala
Love this place at anytime. Servers are really good i drive abt 40 miles to ho eat here.
Jason Supa Nash
Love the food love the service love the atmosphere just make sure you go there with a bear � of an appetite because you will have a plate� that is awesomely overloaded with goodness�.
Carol Ames
We had the meatloaf and the turkey "little less" meals - plenty of food and very good. We had wanted the roast beef but they had run out by 6:20 p.m. - were cooking more but it wouldn't have been ready soon enough to wait.
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