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Sluurpy > Restaurants in Towson > Chipotle Mexican Grill

Chipotle Mexican Grill - Towson - Photo album

It's bad enough to offer such a low salary no one wants to work for you, but it's quite another to shamelessly whine about said problem to your customers under the guise of a "labor shortage" (see attached image). Additionally, if the store is going to only allow online orders, shouldn't there be a
These three employees were unprofessional and rude to all the people waiting on mobile and Togo orders. They didn’t have any customer service etiquette or even the time to ask if we needed any assistance. From the rude comments from the cashier along with the rude line staff member for to go orders
Placed an order for delivery through the app. All the food came and was great. However I did not get my drink. Tried to talk via the chat to have my drink refunded to me and they wanted to replace it with chips and dip. I had already bought chips and dip. I only wanted my drink or a refund. Tried to
must be showing me a sign! It is become clear that these fast food establishments are not doing the bare minimum anymore. I am wondering do they care? Is it the pay that has them disgruntled? But it is obvious something is wrong. Since our last in house visit, nothing much has changed when it comes
This place is always jam packed and always out of food items. It takes you over 45 mins to get out of line for just one order. People are always rude and cut the lines with multiple people. Their app is always down to order for pick-up which would prevent people with 5 orders from jamming up the lin
I really feel like the people who work here simply don't know how to run a chipotle. If you see online orders only, just leave. It's going to take up to an hour to get your food. Why were there 7 people in the building and only 4 of them actually making/serving food to customers? If short staffing w
Food spilled all over the Counter, corn mixed in with the salsa, fajita veggies look like it has been sitting overnight. Staff won't stop to clean Countertop... they will slide your food right through all of that mess..and there after I'm like NO THANK YOU!!! and walk right out the door..Why THEY lo
Once again another chipotle location that just doesn't live up to the others outside of the beltway. Opening doors late. Cannot actually have a pickup order ready when the order is scheduled for (10 min late) and a bunch of employees who make it very clear they do not care about their jobs.
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